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September 2nd, 2013 03:00

LAN not working whenever am inserting the lan cable

Hello,

I using Dell Inspiron 15R running on Window 7 64bit. my LAN not working whenever am inserting the lan cable and the light not blinking. I was able to use the wireless network only. I try to reinstall the network driver (Realtek RTL8103T Ethernet Controller, v.7.13.112.2010, A00 ) but still not working? Can anyone tell me how to solve this problem? I also run the diagnostic test but dont have any problems were found.  

803 Posts

September 3rd, 2013 13:00

Hi OgreKiLL,

Please check if 'Integrated NIC' is enabled in BIOS set up. Start the computer and press F2 on the Dell splash screen to enter BIOS Setup. Go to Advanced Tab and select Integrated NIC. Press the Enter Key to get the options to either enable or disable it.

In Device manager, under Network Adapters, you should see Realtek 10/100 PCI-E Gigabit Ethernet Controller and you will need to install the drivers for the same from the Dell support site. 

Check with a good known Ethernet cable.

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