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October 13th, 2013 05:00
Latency issues while gaming - Alienware 18
So I recently received my Alienware 18 and I am having latency lag issues while gaming. My internet connection is perfect and I don't have any problems with my connection outside of games, but once I start playing games I begin to have latency lag. This only seems to occur while I am using my wireless connection. I have tried using a wired connection and it works perfectly, not lag at all. My desktop pc works perfectly with wireless and wired connections as well, so the problem seems to be with the wireless on my laptop.
Wireless network adapter : Broadcom 802.11ac Network Adapter
Driver version : 6.30.95.48
Driver date : 05/03/2013
I have been unable to find any drivers for my wireless. If possible, would someone be able to direct me to where I can download the drivers for my wireless adapter.
I have also tried using Dell Diagnostic and everything was clean and working well.
DELL-Sujatha K
Community Manager
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3.3K Posts
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October 13th, 2013 07:00
Hi DEPO,
I appreciate for the trouble shooting steps tried to isolate the issue. Please update the video drivers to resolve the issue. Click on the link below, enter the system service tag and click Submit. Select the Operating system from the drop down list to get drivers for your system model:
http://dell.to/14Xsnmd
In case you find difficulty in finding the drivers, send me a private message with the system service tag to provide the exact link to the drivers.