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105410
May 21st, 2009 17:00
Latitude D610 - can't get wireless to work
Hi,
I bought a refurb D610 and installed Win XP several times (after I found out that the order of drivers install matters). Last install I followed the order for driver installation.
My ethernet connection (Broadcom NetXtreme 57xx Gigabit Controller) is working fine, although I'm writing this from a separate PC.
Under Network adapters in the device manager, there is only the above mentioned ethernet device, NO wireless device. That's wrong, or not?
Under Other devices (with yellow question & exclamation mark) are two devices:
1) PCI Simple Communications Controller (Device Inst. ID = VEN_104 / DEV_8038 / SUBSYS_01821028) --- ???
2) Unknown device (Device Inst. ID = ACPI \ BCM0101 \ 4 \ 15F2F7D1 & 0 ) --- TPM (?)
With Sysinternals Process Explorer I can see the following (wireless related) processes in the Windows/system32 directory: (which are started automatically)
1) WLTRYSVC.EXE
2) BCMWLTRY.EXE (WLAN Card Wireless Network Controller)
3) WLTRAY.EXE (WLAN Card Wireless Network Tray Applet)
However I don't see any wireless related icon in the system tray. When starting the "Dell Wireless WLAN Card Utility" from the Start Menu, nothing happens.
Can someone please help me to get my wireless to work on my D610?
Thanks for any help!
Tom
PS: this is the laptop that I was using for several years for our company (still with Windows 2000) until a couple months ago, and then bought it back (for private use) from another company that refurbs them (HD wipes) for our company. Under W2K the wireless worked perfectly! I didn't get any software with it, but downloaded all drivers from the dell site.
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Mary G
4 Operator
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20.1K Posts
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May 21st, 2009 17:00
Make sure you didn't skip the Notebook System Software that needs to be installed first before all other drivers. It's available from Dell Downloads under System Utilities. Win XP requires this software to be installed along with the chipset drivers.
SwissTom
3 Posts
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June 13th, 2009 09:00
How can I check if the built-in wireless card really works?
BIOS (Ver. A06) Settings:
Wireless Control: Fn+F2 / APP
Wireless Devices: ON
I Installed Windows 2000, XP (several times) with the drivers in correct order, and Ubuntu with multi-boot.
I still haven't gotten the wireless to work.
Using "lshw" under Ubuntu I see the ethernet network (NetXtreme BCM5751) but no wireless!
The Fn + F2 does not work under Ubuntu, but the other Fn functions work.
Can someone tell me how I could check if the wireless device is working or dead?
Thanks!
dmfurrer
2 Posts
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August 23rd, 2009 12:00
I have a similar problem. Bought a d610 laptop off of craigslist for my godson for college. upgraded the memory. the wireless is not visible in control panel, network connections, .... Did you get an answer?
ieee488
4 Operator
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11.1K Posts
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August 23rd, 2009 18:00
Are you sure the seller didn't remove the wireless card? Do you know the history of the laptop before you bought it?
SwissTom
3 Posts
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August 24th, 2009 00:00
besides the obvious wireless settings in the BIOS there was another one (something like "PCI miniBridge") which needed to be enabled (duh!). after that it worked fine.
don't know why this was not enabled by default!?!
jackxie
1 Message
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August 15th, 2010 15:00
Could you specify how to fix it in more detail? Where is "PCI miniBridge"? Thanks!
Cathy.Guinness
8 Posts
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November 17th, 2010 20:00
Nice writing, This is what I'm looking for, Thanks for your analysis! Now I understand more about it.
seismicguy
1 Message
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February 11th, 2012 15:00
You are a genius. Than you!!!!!