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February 19th, 2013 07:00
Limited Access Problem
I have purhcased a Dell inspiron 5520 Laptop. When I try to connect to internet using a Wi Fi it goes into Limitd access mode within few minutes and there is no access to the internet after that. Where as other laptop(Tested with IBM and HP) are able to use the same wi fi without any problem. I have updated the latest drivers, set the roaming aggressiveness to high , checked with a system restore none of them seems to fix the problem. Please let me know if this can resolved at all.
Thanks..
Sundeep
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Dell-Rajesh R
6 Operator
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3.3K Posts
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February 19th, 2013 07:00
Hi Sundeep,
Follow below steps which can resolve the issue:
Check the wireless connection in Safe mode with networking (restart the computer and tapping F8 on dell logo. Select Safemode with networking).
Also try updating the wireless drivers on the computer. Below
Update the wireless network drivers for the computer.
1. Visit the following website: http://dell.to/T2hKYc
2. Enter the Service tag of the computer in the box provided and click “Submit”.
3. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
4. Under category Network, select the drivers accordingly and click “Download File” and save the file on desktop.
Follow the on-screen instructions to update the Wireless drivers.
If the issue persists, try updating the update the wireless router's firmware to the latest available.
For more information, I have provided a link below which can fix the issue:
http://dell.to/K96578
Below mentioned link would also help you with the settings for wireless internet:
http://dell.to/ZKyq8W
Please let me know if you have any other queries.