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4 Posts

12098

October 27th, 2007 05:00

Limited Connectivity

XPS notebook M1710
Linksys router
 
The computer detects the network but has limited connectivity and cannot access the internet or system updates, how do I fix this?

2 Intern

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28K Posts

October 27th, 2007 15:00

Which version of Windows?  Are you trying to connect by ethernet or wireless?  What kind internet connection is it (cable or dsl)? 
 
Steve

October 27th, 2007 23:00

im having the same problem and i still haven't figured it out. a lot of people say to power down your modem and router for a couple minutes and that usually works although not in my case...

9 Posts

October 28th, 2007 00:00

Do you have a suggestion if I cannot go online with my laptop that has the problem to use the "fix" download?
 
I haven't tried to go to a wifi or somewhere that I could try to connect.

4 Posts

October 28th, 2007 02:00

I meant Windows Vista, my other laptop runs XP. Sorry

2 Intern

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28K Posts

October 28th, 2007 02:00

Prime67,
 
Please pardon the others who tried to hijack your thread.  Try downloading and running winsockfix for Windows XP from the Here.
 
Steve

4 Posts

October 28th, 2007 02:00

Its running Windows XP, cable internet, both wireless and Ethernet.

4 Posts

October 28th, 2007 04:00

Windows IP configuration
 Host Name..........:Antonios-PC
 Primary Dns Suffix.:
 Node Type:.........:Hybrid
 IP Rounter Enabled.:No
 WINS Proxy Enabled.:No
Wireless LAN adapter Wireless Network Connection:
 Media State..........:Media Disconnected
 Connection-specific DNS Suffix..:
 Description..........: Intel(R) PRO/Wireless 3945ABG Network Connection
 Physical Address.....: 00-1B-77-7A-A4-FC
 DHCP Enabled.........: yes
 Autoconfiguration Enabled.:Yes
Ethernet adapter Local Area Connection
 Media State.........:Media Disconnected
 Connection-specific DNS Suffix..: marionmilitary.edu
 Description.........: Broadcom NetXtreme 57xx Gigabit Controller
 Physical Address....:00-18-8B-E8-68
 DHCP Enabled........: Yes
 Autoconfiguration Enabled...:Yes
Tunnel adapter Local Area Connection* 6
 Media State.........:Media disconnected
 Connection-specific DNS Suffix..:
 Description.........: Teredo Tunneling Psuedo-Interface
 Physical Address....: 02-00-54-55-4E-01
 DHCP Enabled........: No
 Autoconfiguration Enabled...: Yes
Tunnel adapter Local Area Connection* 7
 Media State.........:Media disconnected
 Connection-specific DNS Suffix..:
 Description.........: isatap.{8CFC9497-F258-4EB1-A783-B3D8F2BF0116}
 Physical Address....: 00-00-00-00-00-00-00-E0
 DHCP Enabled........: No
 Autoconfiguration Enabled...: Yes
Tunnel adapter Local Area Connection* 9
 Media State.........:Media disconnected
 Connection-specific DNS Suffix..:
 Description.........: isatap.marionmilitary.edu
 Physical Address....: 00-00-00-00-00-00-00-E0
 DHCP Enabled........: No
 Autoconfiguration Enabled...: Yes

2 Intern

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28K Posts

October 28th, 2007 04:00

Accuracy is important here.  To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message. 
 
Steve
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