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21 Posts

14914

November 13th, 2006 20:00

Limited or No Connectivity

Hi all
 
So my Inspiron laptop was giving me a lot of trouble, so I downloaded a free virus scan software called AVG. It found a bunch of files that we "Trojan downloaders" so I "healed" a number of them. I think in this process I deleted some files I needed to get online, cause when I restarted again, I get a message "Limited or No Connectivity" in my Wireless Network Connection window. The internet will not connect. I have tried resetting the IP through DOS commands and the manual way (assigning a static IP address then moving it to a dynamic IP). Both methods take away the error message but it will still not connect to the internet. Device manager shows the Wireless Card is working fine. I saw that there is a program you can download to fix anything accidentally removed but I can't get on through an Ethernet cable or dialup (in fact AOL won't even recognize my phone line plugged in) so I can't download any programs.
 
Help!

6 Operator

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14.4K Posts

November 13th, 2006 22:00

AVG is a very good antivirus prog so i doubt that it is to blame...
I would try to remove and reinstall the wireless adapter software....
When you try to connect via eithernet did you enable the LAN in the network settings....
 
Check in the Device manager for yellow marked hardware items....

2 Intern

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28K Posts

November 14th, 2006 03:00

Jeff,
 
Try downloading and running winsockfix for Windows XP from the Here and if that doesn't work try lspfix from Here.
 
Steve

279 Posts

November 14th, 2006 11:00

Hi,
 
        As you do not have access to internet anymore, follow the steps below from microsoft site to fix the issue manually.

To clear Winsock settings, perform the following steps:

1. Click Start, click Run, type regedit, and click OK.
The Registry Editor window appears.

2. Click the plus to the left of HKEY_LOCAL_MACHINE.

3. Click the plus to the left of SYSTEM.

4. Click the plus to the left of CurrentControlSet.

5. Click the plus to the left of Services.

6. Right-click Winsock and click Export.
The Export Registry File appears.

7. Save the file in My Documents as Winsock.reg.

8. Right-click Winsock and click Delete.
The Confirm Key Delete window appears.

9. Click Yes.

10. Right-click Winsock2 and click Export.
The Export Registry File appears.

11. Save the file in My Documents as winsock2.reg.

12. Right-click Winsock2 and click Delete.
The Confirm Key Delete window appears.

13. Click Yes.

14. Restart the system.

To reset Winsock and TCP/IP settings, perform the following steps:

1. When the system has finished restarting, click Start, Control Panel.
The Control Panel window appears.

2. Double-click Network and Dial-up Connections.

3. Right-click a Network Connection and click Properties.
The Network Connection Properties window appears.

4. Click the General tab and click Install.
The Select Network Component Type window appears.

5. Click Protocol and click Add.

6. The Select Network Protocol window appears.

7. Click Have Disk.
The Install From Disk window appears.

8. Click Browse.
The Locate File window appears.

9. Click Desktop, double-click My Computer, double-click Local Disk (C:), and double-click Windows (or Winnt).

10. Type INF in the File name and click Open.

11. Click Open again.

12. The Install From Disk window appears.

13. Click OK.

14. Click Internet Protocol (TCP/IP) and click OK.

15. The Network Connection Properties window appears.

16. Click Close.

17. Restart the system.

18. Click Start, click Run, type netsh int ip reset delllog.txt, and click OK.

Rgds

Best-Try (Chris)

21 Posts

November 15th, 2006 02:00

Thanks, that actually worked, well kinda. Now every six minutes on the dot (I timed it) my internet cuts out and I have to tell it to repair, then  it works fine for 6 minutes, repeat. Any ideas?

2 Intern

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28K Posts

November 15th, 2006 02:00

Which wireless network adapter do you have on the computer?
 
Steve

21 Posts

November 15th, 2006 03:00

I believe it is:

Dell Wireless 1350 WLAN Mini-PCI Card

It's internal.

I am having lots of connectivity problems. It never stays for too long. It cuts out like I mentioned or sometimes goes and won't come back at all. Also I get an error that the computer is restarting and to save work, and counts down from a minute. I got this three times, and the first time was the only time it actually did it. I have gotten this error before too, I think it is related to my hardware problems. I was having some other problems a few days ago so tomorrow a tech is coming to replace my processor and motherboard. Maybe this will help.

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