Steve, I downloaded the fix and ran it but it didn't help. on their website it said that it was used after changing some program or something messes with the registry. I didn't uninstall or install or change anything, i just turned my computer on and i had the low connectivity problem. Any other suggestions?
To help troubleshoot this problem, go to Start > Run and type
cmd then click OK. In the command prompt window that opens, type
ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
I'm assuming that you are tyring to connect by wired ethernet to the router. Are the link lights on both the router port you are plugging into and near the ethernet port on the computer lit when both devices are powered on? Have you tried using a different ethernet cable? You say you powered everything down and it didn't help. First try shutting off the modem, router and computers for 5 minutes. Then power up the modem and wait an additional 5 minutes. Then plug the ethernet cable from the computer to the modem and turn on the computer. Do you get a working connection? If so, power everything off again and wait 5 minutes. Turn on the modem and wait another few minutes. Then plug the ethernet cable from the router into the modem and the ethernet cable from the computer to the router. Turn on the router and wait another minute or so, then turn on the computer? I know you said you did this before, but you didn't say that you did the waiting steps in the process.
volcano11
2 Intern
•
28K Posts
0
October 28th, 2007 00:00
randyracoon1234
5 Posts
0
October 29th, 2007 05:00
volcano11
2 Intern
•
28K Posts
0
October 29th, 2007 13:00
randyracoon1234
5 Posts
0
October 31st, 2007 02:00
volcano11
2 Intern
•
28K Posts
0
October 31st, 2007 02:00
randyracoon1234
5 Posts
0
October 31st, 2007 02:00
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Randall Baird>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Randall
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-17-63-86
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.200.142
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-02-98-C3-77
just reposting it to make easier to read.