Mike56555,

Thank you for using the Dell Community Forum.

Please try the following:

1. Go into the system Device Managerand look under "Network Adapters"; the model of your network card should appear here.
2. If a red 'X' or yellow exclamation point (!) appears, you should reload the network driver on the system. Updated drivers are available in the Downloads section of the web site. Look under the Product Support tab (above).
3. Once you have eliminated the network card driver problem, then it's time to check the network card protocol and configuration.
4. Right click on the Network Neighborhood icon on the desktop and select Properties, or go to Control Panel / Network. Check to see if you have the proper protocol(s) installed.
5. Try uninstalling and then reinstalling the network card on your system.

I have reloaded the software several times and have the latest driver from Dell. The computer recognizes the adapter...no exclimation points or Xs.

I think the network adapter is built in to the Inspiron 5100. So I can't pull it out and re-seat it.

I don't have a Network Neighborhood Icon. Does XP Pro have one? I didn't find any reference to it when I did a search in Windows support.

The settings in the TCP/IP are correct....
What next?
Mike

Mike,

Depending upon the settings for your machine, the Network Neighborhood icon can appear on the desktop or not.  I found the following on your order:

• INTEGRATED NIC,INSP 5100

Please open a DOS prompt and type the following:

1. ping 127.0.0.1

Please respond with the results.