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44 Posts

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September 26th, 2003 18:00

Losing Wireless Connection

I keep losing my wireless connection.  I have an Inspiron 600M, XP Pro, with built-in Intel PRO/ Wireless and a Netgear wireless router.  When I power up the router I have a wireless connection, but after a while I lose the connection.  And the only way I can get the connection back is by unplugging the router and then plugging in back in.

Is this normal?  Should I always have to power down the router every time I lose the connection?  I'm new to working with all of this wireless stuff.

September 27th, 2003 02:00

Hi

Please update the firmware on the netgear router to the latest one and that should surely help. -)

Please make sure that the router is not connected tru a power surge...

If connected tru a power surge just unhook it for a couple of day plug it in directly to the wall socket and check out -)

Regards

Also you can uninstall the intel proset utility from add/ remove programs so that the windows can use the windows zero configuration witout any problems....

Message Edited by COMPSPECALIST on 09-26-2003 10:49 PM

Message Edited by COMPSPECALIST on 09-26-2003 10:50 PM

44 Posts

September 27th, 2003 17:00

Thanks for the reply.  I updated the firmware on the router (after seeing similar posts on this board), and things seem to be going well.  Hopefully that took care of the problem.  Otherwise I plan to take the router back and buy elsewhere rather than monkey with my system when I shouldn't have to.

2 Intern

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7.3K Posts

September 28th, 2003 00:00

COMPSPECIALIST, you got my curiosity aroused - why the caution about the surge strip?  What will it cause?

September 28th, 2003 01:00

Hi,

Some times the surge strip have   minor power jumps  and i have observed it lots.This caused the routers to blink for a second or so and they have tendency to loose connection. So this can be used as a ts for intermittent connection problem -)

(Not always but this can be a cause too)

Regards

62 Posts

September 28th, 2003 03:00

I disagree about the surge protector.  The idea of a surge protector (surge suppressor) is to prevent excessive voltage from reaching whatever unit is plugged into it.  Most surge protectors have a limited lifespan.  This is because the main component used in the most common type of surge protectors wears out over time.  The component is called a Metal Oxide Varistor (MOV).  The role of the MOV is to divert surge current, however, MOVs wear out with use. As more surges are diverted, the MOVs lifespan shortens, and failure becomes imminent.  How long will a surge protector last and when should it be replaced?  That's difficult to answer.  It depends on the following:

1. - endurance of the MOV

2. - voltage and amperage of the surges that have been received

3. - how many surges have been diverted over time

 

You'll have to factor in exactly what you have plugged into the surge protector, and how valuable each item is.  Obviously for expensive elecrtrical items with sensitive circuitry you'll want to use a very good surge protector with a protection indicator light.  If you have some older surge protectors without indicator lights you might want to consider upgrading them.

If you do a search on Google for "surge protector MOV", you can learn a lot more.  Here's a good site to start with:

http://computer.howstuffworks.com/surge-protector.htm

By the way, I'm speaking from experience.  Earlier this week my power went out and came back on.  I thought some of the circuitry inside my Linksys router had been fried because networking worked but I had no Internet access.  Luckily my surge protector did its job and after powering down the router for a few minutes and turning it back on, my Internet indicators came back on and I had Internet access again.

Regarding the wireless connections being dropped, have you tried using different channels?  Seeing as how each channel is a range of frequencies, and these channels overlap, the only three which don't overlap with each other are 1, 6, and 11.  Consider experimenting with these.  Perhaps you're getting some interference from a microwave or cordless phone.  Also, do you have security enabled such as WEP or WPA?
 

Message Edited by ONE_HUMAN on 09-28-2003 09:02 PM

62 Posts

September 29th, 2003 20:00

Judging by the rating, I guess my answer helped someone. 

7 Posts

September 30th, 2003 00:00

Hi

i have same problem like loosing wireless connection so frequently in my inspiron 8600.I have the same intel pro set network card, and netgear router MR814V2.

Could you tell me what are the steps u followed to solve this problem.Please mail all the details to vijji@siu.edu

Waiting for your reply

vijji

62 Posts

September 30th, 2003 01:00

I suggest you use the Search feature of this forum.  There have been many posts regarding problems and solutions for Netgear routers.  Also, try using a different channel like I mentioned above.

44 Posts

September 30th, 2003 03:00

Nope, my problem wasn't solved after all.  I'm still getting dropped and unable to reconnect without powering down the router.

And as for all the other posts on this problem and the so called "solutions," they're all workarounds.  I'd like my router to work without me having to tweak everything, so I'm taking it back and going with a Belkin, which I haven't read of any problems with so far.

44 Posts

September 30th, 2003 18:00

As opposed to a solution, a "workaround" typically trades one thing for another.  In this case, automatic power management must be shut off in order for the Intel PRO/Wireless 2100 to work with the Netgear Router.  Big deal?  Yes, if you consider that one of the major selling points of Intel's Celeron technology is its ability to do this kind of power management.

Besides, shouldn't these expensive pieces of equipment work right out of the box?  Shouldn't I be able to plug this stuff in and not worry about having to search tech support right away?  What about those people who are far less computer savvy than most of us on these boards?  Do you think they have the knowledge to dig through these thousands of posts and interpret all of the mumbo jumbo about registries and BIOS flashes?  And why should they have to?

My two cents.

2 Intern

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7.3K Posts

September 30th, 2003 18:00


@Rauckman wrote:

Do you think they have the knowledge to dig through these thousands of posts and interpret all of the mumbo jumbo about registries and BIOS flashes?


Naw, they just keep posting the same question over and over and over and over....      Sorry, I got off there.....  

I wasn't implying you were one of these, just trying to inject a little humor. 

44 Posts

October 8th, 2003 20:00

ajcstr,

In answer to your second question, you could go out and buy a different router, but you have to be careful about which ones support PSP.  Searching DellTalk I have found this problem is occuring in a few different brands of router.  I haven't seen any problems with the Belkins, but don't quote me.

I did turn off the automatic power management and haven't had any problems.  So you could try that.  I am planning on buying a different brand, though, when I buy a router for home (my current one is at work).

112 Posts

October 8th, 2003 20:00

What about those people who are far less computer savvy than most of us on these boards?  Do you think they have the knowledge to dig through these thousands of posts and interpret all of the mumbo jumbo about registries and BIOS flashes?  And why should they have to?

I agree with Rauckman - and I fit into this category - VERY intimidated by all this network jargon and very tired of calling help lines!  I have 3 questions if anyone can help:

If I "disable the wireless zero configuration" can I enable it again in the future? 

Would it be easier to just go out and get a router that supports Intel's PSP (Power Save Polling) which seems to be at the root or the problem?

Can I use a another wireless card in the laptop (600m) or would this cause device conflicts with the 2100 pro wireless? 

Thanks in advance

 

112 Posts

October 9th, 2003 15:00

I tried the Intel solution noted above, but I am still getting dropped.  BTW, I have a desktop thet stays connected so I am sure the problem is between the 600m and the Netgear router.  What are the steps to disable the wireless zero configuration service in windows XP?

285 Posts

October 11th, 2003 02:00

To disable WZC go to Services and turn it off and disable it.   Also don't let Windows take care of configuring your wireless connection. This in in Wireless Properties of the card in Network Connections Folder.  You can't use both Windows and the Intel Manager to manage your network connection it is either/or. You should reboot the computer.  If you're loosing the connection every few minutes uncheck the IEEE802.1X authentication.
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