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56785
February 3rd, 2006 22:00
Missing Internal Network Adapter???
Hi all,
Here's what I'm working on:
Dell Dimension 2350
Service Tag # 1QP8M21
256 MB Ram
28 GB Hard Drive
Intergrated Video, Sound & NIC....
Here's what happened, The PC had many viruses and spyware on it. I performed a clean windows XP home install, including removing all partitions on the hard drive and performed a NTFS format of the entire hard drive. (no problems here)
Upon the completion of the XP home installation, I noticed that the system had a Lynksys Wireless PCI network adapter installed and the correct drivers were not found (no big deal). I removed the Lynksys PCI card and tried to use the internal Network Adapter, but the internal NIC was not showing up in the Device Manager????
I downloaded the correct network driver that should be with this system (R64645) and installed the drivers but this didnot fix the problem. The internal NIC adapter is not showing up on the device manager but it does have 2 lights on the card. (1 orange and 1 yellow).
There are no yellow or red highlights on the device manager. Where did the Internal Network Adapter GO????
What's my next step??
Please help.
Thanks,
Rob
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dave51_2fe887
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1.3K Posts
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February 3rd, 2006 23:00
guinnessny,
Check in Bios that the Intergrated NIC is enabled.
guinnessny
20 Posts
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February 4th, 2006 00:00
Sorry,
The NIC intergrated card is enabled in the bios...
guinnessny
20 Posts
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February 4th, 2006 00:00
Steve,
I did not download and install the chipset driver. I will do that now. I'll let you know.
R47822.EXE
Thanks,
Rob
volcano11
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28K Posts
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February 4th, 2006 00:00
Did you install the chipset drivers as the first drivers installed after reinstallation of Windows? Without the chipset drivers, Windows will not be able to recognize or install drivers for many other devices. Once the chipset drivers are installed you need to install the drivers for your network adapter, video adapter, audio adapter, and modem.
Steve
guinnessny
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February 4th, 2006 00:00
guinnessny
20 Posts
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February 4th, 2006 01:00
Steve,
Updated the Chipset and it didn't help. Still do not see the Network Adapter inside of the device manager...
Any other thooughts??
Rob
volcano11
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February 4th, 2006 01:00
volcano11
2 Intern
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February 4th, 2006 01:00
After installing the chipset driver, you still need to install the network driver. It won't just automatically appear because Windows will not have recognized it until the chipset driver is present and can tell Windows that it needs drivers for the network adapter. Did you read my other message?
Steve
guinnessny
20 Posts
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February 4th, 2006 09:00
Steve,
Sorry, I missed that one. Tomorrow, I'll reformat and re-install windows, than install the chipset and than the network adapter driver...
I'll keep you posted on my progress.
Thanks again,
Rob
guinnessny
20 Posts
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February 5th, 2006 18:00
I refomatted the hard drive ntfs (NOT THE QUICK OPTION) and intsalled windows xp home and than installed the chipset (R47822) and than installed the NIC driver (R64645) and nothing has changed at all.
Inside of the device manager the netwaork adapters doesn't even show up.
What's going on here. The internal (attached to the mother board) network connection still has the same Orange & yellow lights.
I looks like I wasted my time reformatting and re-installing WINDOWS XP HOME.
Let me know what you think. Could the internal adapter gone bad????
Thanks,
Rob
guinnessny
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February 5th, 2006 18:00
volcano11
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February 5th, 2006 20:00
guinnessny
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February 6th, 2006 11:00
I installed the chipset first. It was the first thing I did, after the reformat and windows xp (1a) home install.
The problem as I see it is that, inside of device manager the network adapters doesn't show up and their are currently no problem devices (ie red X's, or yellow question marks.)......
Is it a common problem the the onboard NIC goes bad??? I saw the foolowing threads:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_network&message.id=46606
http://forums.us.dell.com/supportforums/board/message?board.id=dim_network&message.id=46688
http://forums.us.dell.com/supportforums/board/message?board.id=dim_network&message.id=46217
Thanks for the help.
Rob
volcano11
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February 6th, 2006 13:00
While it may seem common on these forums that integrated network cards fail, the fact is that this forum is for reporting the problems. The million or so other people with integrated network cards don't come here to report that the cards are working. Still it is a possiblity. You could test that by purchasing and installing a PCI 10/100 network adapter - cost ~$10. Before doing that, however, could you please state which drivers you tried to installl after installing the chispset drivers - i.e what network card drivers did you try to install.
Steve
guinnessny
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February 6th, 2006 15:00
Steve,
During my first windows installation, after I couldn't get the onboard network card to work, I installed a Linksys PCI card (LNE100TX) which I had laying around. The Linksys card worked fine, even without installing any drivers. The common Windows XP drivers for this card worked great.
As I stated before during my second install: I refomatted the hard drive ntfs (NOT THE QUICK OPTION) and intsalled windows xp home and than installed the chipset (R47822) and than installed the NIC driver (R64645) and nothing has changed at all.
Inside of the device manager the netwaork adapters doesn't even show up.
Sounds like the onboard NIC card is dead....
Let me know if you have any other ideas.
Thanks,
Rob