Thanks for the help! It is not working though. Just realized that there are more exclamation marks showing up in the Device Manager. We need to fix them as well? :) Maybe I should post the Hardware ID:s for them?

Hi jeremyyy,

It appears that the Chipset, Video and Wireless drivers are missing. Please install the below mentioned drivers in the order which they are given:

• Intel Huron River (HM67): http://dell.to/14ckpBG
• Realtek RTS5128 Card Reader: http://dell.to/14clklO
• Renesas USB3.0 Host Controller: http://dell.to/1a1aFkw
• Intel HD Graphics, HD Graphics 3000: http://dell.to/14I5Byr
• Nvidia GeForce GT 525M: http://dell.to/16ULD3g
• Dell Wireless 1702 802.11 b/g/n, BT3.0+HS: http://dell.to/14I7Rpn

Hope this helps. Keep me posted with the results.

Hi 

i have also facing the same problem

what should i dooo???

:emotion-10:

Hi faiii,

Please share the exact system model and the operating system installed. Also, share the screen shot of the Device Manager for me to identify which drivers you need. Here are the steps to access Device Manager:

• Press the key combination Windows Logo key + R key to open Run dialog box.
• Type in devmgmt.msc and click OK.
• The Device Manager windows will appear.

Also, share the Hardware Ids of the device which has a yellow bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

• Open Device Manager.
• Select your device and right click on it.
• Click Properties from the drop down list.
• Click Details and then click Device description button to select Hardware Ids.
• Share the Hardware Ids mentioned under Value.

Please reply with the information, I'll be happy to assist you.

No compatible hardware, again. I did not change anything on the computer.

Hi jeremyyy,

Glad to know that the issue is resolved. Feel free to reach out to us if you need any assistance in future.

Hi KTUK,

This might be a hardware issue. Seems like the wireless card is not getting detected by the system. You may try re-seating the wireless card. Please refer the Service Manual http://bit.ly/14ehwPT.

Hello

I have same issue and tried provided solution but no luck.

I have paid to DELL to send me a recovery USB, but no luck and dell also sent me Windows CD, no luck.

Can someone please help. PCI card adaptor drivers are missing and can't install from drivers CD and also on the PCI card properties, I have noticed that MANUFACTURER is defaulted as UNKNOWN....is that an issue and if YES why it is not reading the MFG name.

Hi Ray879,

Please share the exact system model and operating system installed. Also share the screenshot of the 'Device Manager' with 'Network Adapters' and 'Other Devices' expanded. Here are the steps:

• Press the key combination of 'Windows Logo' key + 'R' key to open 'Run' dialog box.
• Type in 'devmgmt.msc' and click 'OK'.
• The 'Device Manager' windows will appear.
• Click on the sign next to Other Devices and expand it.

Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

• Open Device Manager.
• Select your device and right click on it.
• Click Properties from the drop down list.
• Click Details and then click Device description button to select Hardware Ids.
• Share the Hardware Ids mentioned under Value.

Please reply with the information, I'll be happy to assist you further.

PCI\VEN_8086&DEV_0083&SUBSYS_13258086&REV_00 PCI\VEN_8086&DEV_0083&SUBSYS_13258086 PCI\VEN_8086&DEV_0083&CC_028000 PCI\VEN_8086&DEV_0083&CC_0280

Hi Johanson1983,

The above Device ID was for Intel Centrino Wireless-N 1000 card.

To install the drivers for the same, please click this link: http://dell.to/18cp1hM

Select Download file and follow the onscreen instructions to complete the installation.

Please let me know how it goes.

Hello,

I too am facing this problem.The network controller has a yellow exclamation mark.Also,the vga grahpics adapter shows the mark and the usb 2.0

My laptop model is Dell inspiron 14 3421,im using windows 7 ultimate 64 bit

Please help as soon as possible.Its a brand new laptop!!  :(:emotion-6:

Hi Sidarth1234,

Please try the below mentioned steps:

1. Click this link: http://dell.to/17F08dH
2. Enter the service tag of the system, and select Drivers and Downloads tab.
3. Select the operating system from the dropdown, and install the drivers for Chipset, Video, and Network  accordingly.

You may also follow the steps from the following link to download the missing drivers for the devices in Device manager: http://dell.to/1amOS8o

Please reply for any further help.

Thanks for the reply Nikhil and sorry for the insufficient info

Here are the problems with their ids...can you please give me the drivers?

Standard VGA graphics adapter

ID:

PCI\VEN_10DE&DEV_0FE1&SUBSYS_05B21028&REV_A1
PCI\VEN_10DE&DEV_0FE1&SUBSYS_05B21028
PCI\VEN_10DE&DEV_0FE1&CC_030000
PCI\VEN_10DE&DEV_0FE1&CC_0300

Network controller

ID:

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

USB 2.0-CRW

ID:

USB\VID_0BDA&PID_0129&REV_3960
USB\VID_0BDA&PID_0129

thanks in advance!