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1 Rookie
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10 Posts
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13766794
November 23rd, 2012 13:00
MIssing my network controller driver after re-installed windows 7
Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.
Thanks
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jeremyyy
3 Posts
0
August 29th, 2013 15:00
Thanks for the help! It is not working though. Just realized that there are more exclamation marks showing up in the Device Manager. We need to fix them as well? :) Maybe I should post the Hardware ID:s for them?
DELL-Saharsh K
4 Operator
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1.5K Posts
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August 29th, 2013 17:00
Hi jeremyyy,
It appears that the Chipset, Video and Wireless drivers are missing. Please install the below mentioned drivers in the order which they are given:
Hope this helps. Keep me posted with the results.
faiii
1 Message
0
August 30th, 2013 07:00
Hi
i have also facing the same problem
what should i dooo???
:emotion-10:
DELL-Saharsh K
4 Operator
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1.5K Posts
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August 30th, 2013 11:00
Hi faiii,
Please share the exact system model and the operating system installed. Also, share the screen shot of the Device Manager for me to identify which drivers you need. Here are the steps to access Device Manager:
Also, share the Hardware Ids of the device which has a yellow bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:
Please reply with the information, I'll be happy to assist you.
jeremyyy
3 Posts
1
September 1st, 2013 10:00
It is working!! Thanks a lot.
KTUK
4 Posts
0
September 2nd, 2013 04:00
No compatible hardware, again. I did not change anything on the computer.
DELL-Saharsh K
4 Operator
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1.5K Posts
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September 2nd, 2013 04:00
Hi jeremyyy,
Glad to know that the issue is resolved. Feel free to reach out to us if you need any assistance in future.
DELL-Appu S
4 Operator
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3.1K Posts
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September 3rd, 2013 04:00
Hi KTUK,
This might be a hardware issue. Seems like the wireless card is not getting detected by the system. You may try re-seating the wireless card. Please refer the Service Manual http://bit.ly/14ehwPT.
Ray879
1 Message
0
September 6th, 2013 15:00
Hello
I have same issue and tried provided solution but no luck.
I have paid to DELL to send me a recovery USB, but no luck and dell also sent me Windows CD, no luck.
Can someone please help. PCI card adaptor drivers are missing and can't install from drivers CD and also on the PCI card properties, I have noticed that MANUFACTURER is defaulted as UNKNOWN....is that an issue and if YES why it is not reading the MFG name.
DELL-Saharsh K
4 Operator
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1.5K Posts
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September 6th, 2013 21:00
Hi Ray879,
Please share the exact system model and operating system installed. Also share the screenshot of the 'Device Manager' with 'Network Adapters' and 'Other Devices' expanded. Here are the steps:
Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:
Please reply with the information, I'll be happy to assist you further.
Johanson1983
1 Message
0
September 11th, 2013 10:00
PCI\VEN_8086&DEV_0083&SUBSYS_13258086&REV_00 PCI\VEN_8086&DEV_0083&SUBSYS_13258086 PCI\VEN_8086&DEV_0083&CC_028000 PCI\VEN_8086&DEV_0083&CC_0280
DELL-Nikhil D1
4 Operator
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2.6K Posts
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September 11th, 2013 11:00
Hi Johanson1983,
The above Device ID was for Intel Centrino Wireless-N 1000 card.
To install the drivers for the same, please click this link: http://dell.to/18cp1hM
Select Download file and follow the onscreen instructions to complete the installation.
Please let me know how it goes.
Sidarth1234
5 Posts
0
October 2nd, 2013 08:00
Hello,
I too am facing this problem.The network controller has a yellow exclamation mark.Also,the vga grahpics adapter shows the mark and the usb 2.0
My laptop model is Dell inspiron 14 3421,im using windows 7 ultimate 64 bit
Please help as soon as possible.Its a brand new laptop!! :(:emotion-6:
DELL-Nikhil D1
4 Operator
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2.6K Posts
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October 2nd, 2013 12:00
Hi Sidarth1234,
Please try the below mentioned steps:
You may also follow the steps from the following link to download the missing drivers for the devices in Device manager: http://dell.to/1amOS8o
Please reply for any further help.
Sidarth1234
5 Posts
0
October 2nd, 2013 13:00
Thanks for the reply Nikhil and sorry for the insufficient info
Here are the problems with their ids...can you please give me the drivers?
Standard VGA graphics adapter
ID:
PCI\VEN_10DE&DEV_0FE1&SUBSYS_05B21028&REV_A1
PCI\VEN_10DE&DEV_0FE1&SUBSYS_05B21028
PCI\VEN_10DE&DEV_0FE1&CC_030000
PCI\VEN_10DE&DEV_0FE1&CC_0300
Network controller
ID:
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280
USB 2.0-CRW
ID:
USB\VID_0BDA&PID_0129&REV_3960
USB\VID_0BDA&PID_0129
thanks in advance!