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November 23rd, 2012 13:00

MIssing my network controller driver after re-installed windows 7

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

Thanks

January 14th, 2014 23:00

Hi There

My laptop has the same problems, and have been recently formatted.

First is that the desktop is sort of like in the safe mode with enlarged text.

Also I have those yello exclamation marks over

Ether Controller

Network Controller

PCI Simple Communications Controller

SM Bus Controller

It is a Dell Inspiron N5050

Please I need your expertise help because I have no file back-up and would really like to keep my files.

Hi,

Install the drivers only in this order for better functionality.

SM Bus Controller - http://ftp.dell.com/chipset/R302527.exe

IMEI - http://ftp.dell.com/chipset/R302543.exe

Intel HD Graphics - X64 Win7 & 8 - http://ftp.dell.com/FOLDER01041764M/2/Vedio_Intel_W84_X00_A01_Setup-5PFY2_ZPE.exe

IDT Audio Driver - Win7 X64 and X86 http://ftp.dell.com/FOLDER95194M/1/R308434.exe

IDT Audio Driver for Win 8 - http://ftp.dell.com/FOLDER00875675M/4/Audio_IDT_W8_X02_A00_Setup-CGH70_ZPE.exe

Realtek Card reader - http://ftp.dell.com/chipset/R302427.exe

Ethernet Controller - http://ftp.dell.com/FOLDER97296M/1/R307625.exe

Touchpad Driver - http://ftp.dell.com/FOLDER01049403M/4/Touchpad_Alps_W8_X00_A00_Setup-TDKX6_ZPE.exe

Quickset Win 7 - http://ftp.dell.com/app/R302489.exe

Inter Turbo Boost Software - http://ftp.dell.com/chipset/R311629.exe

Inter Rapid Storage Technology Driver - http://ftp.dell.com/SATA/R302547.exe

After every driver installation its advised to restart the computer

Network Controller - For the wireless card we need the hardware ID as shown in this link - http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/19527170.aspx   as it varies from system to system.

1 Message

January 21st, 2014 08:00

I have same problem with network controller after I have installed Win 7 64 

My dell is Inspirion 3737

driver cod is 

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01\4&2CA06353&0&00E3

7 Technologist

 • 

16K Posts

January 21st, 2014 14:00

I have same problem with network controller after I have installed Win 7 64 

My dell is Inspirion 3737

driver cod is 

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01\4&2CA06353&0&00E3

From here:

http://dellwindowsreinstallationguide.com/driver-sets/dell-wireless-cards/

Dell Wireless 1705

Hardware IDs: PCI\VEN_168C&DEV_0036 PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01 PCI\VEN_168C&DEV_0036&SUBSYS_020C1028 PCI\VEN_168C&DEV_0036&CC_028000 PCI\VEN_168C&DEV_0036&CC_0280 Vendor: Atheros AR956x
Driver 7×86, 7×64: http://ftp.dell.com/FOLDER01692493M/1/3540_Network_Driver_343XK_WN_10.0.0.260_A01.EXE 10.0.0.260
Driver 8.1×86, 8.1×64: http://ftp.dell.com/FOLDER01839309M/2/Network_Qualcomm_W8.14_X03_A01_WiFi_BT_Setup-858XX_ZPE.exe 10.0.0.278 Unofficial Czech Atheros Driver Website

January 26th, 2014 03:00

I have sort of the same issue. Recently had to reinstall Windows Vista on my wife`s Dell Inspiron 1525 laptop due to a virus. The reinstall went OK, but I can`t connect to the web. From what I can see in the Device Manager under 'Other devices' the Network controller has a yellow triangle with a '!' on it, I`m guessing that`s the issue. When I go under the Network Controller`s property tab details the device ID has VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&B04E914&0&00E1 any help would be greatly appreciated!!!

7 Technologist

 • 

16K Posts

January 26th, 2014 04:00

I have sort of the same issue. Recently had to reinstall Windows Vista on my wife`s Dell Inspiron 1525 laptop due to a virus. The reinstall went OK, but I can`t connect to the web. From what I can see in the Device Manager under 'Other devices' the Network controller has a yellow triangle with a '!' on it, I`m guessing that`s the issue. When I go under the Network Controller`s property tab details the device ID has VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&B04E914&0&00E1 any help would be greatly appreciated!!!

That is the Dell Wireless 1395 card.

Before installing the drivers make sure you have Windows Vista Service Pack 1 and Service Pack 2 installed.

After the OS update you need to install the Drivers in the correct order, starting with Dell System Software and then the Intel Chipset... The drivers can be downloaded from here using your computer and saving to a USB flash drive:

http://ftp.dell.com/published/Pages/inspiron-1525.html

For more details on driver installation see here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/

Note the example is given for Windows 8.1 and is slightly different but not much.

 

January 26th, 2014 20:00

Thanks for your help & suggestions. I did what you mentioned in the above post, but I`m still at the same stage as I was before with no web connection. I installed both service packs, the Dell System Software & then the Intel Chipset drivers but nothing changed. Please excuse me as I am not that great when it comes to computers, I know a little but that`s pretty much it. Any other suggestions???

January 26th, 2014 21:00

I think I may have fixed the issue, I just DL`d then installed this Dell Wireless 1395 WLAN MiniCard, v.4.170.77.3 (Driver); 4.170.77.13 (Application), A20

THANKS AGAIN! If I still have problems with the web connect I will be back, hopefully not though :emotion-5:

7 Technologist

 • 

16K Posts

January 26th, 2014 22:00

That's the correct driver :emotion-21:. 

January 27th, 2014 09:00

Yes sir! Thanks again for putting me on the right track it`s extremely appreciated!!!

2 Posts

January 29th, 2014 21:00

i want help i cant conect to network or bluetooth devicesor wireless on my dell inspiron 17 the VEN:168 and dev:0036

2 Posts

January 29th, 2014 21:00

ven:168c dev:0036

7 Technologist

 • 

16K Posts

January 30th, 2014 00:00

ven:168c dev:0036

Dell Wireless 1705

Hardware IDs:
PCI\VEN_168C&DEV_0036 PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01 PCI\VEN_168C&DEV_0036&SUBSYS_020C1028 PCI\VEN_168C&DEV_0036&CC_028000 PCI\VEN_168C&DEV_0036&CC_0280 Vendor: Atheros AR956x
Driver 7×86, 7×64: http://ftp.dell.com/FOLDER01692493M/1/3540_Network_Driver_343XK_WN_10.0.0.260_A01.EXE 10.0.0.260
Driver 8.1×86, 8.1×64: http://ftp.dell.com/FOLDER01839309M/2/Network_Qualcomm_W8.14_X03_A01_WiFi_BT_Setup-858XX_ZPE.exe 10.0.0.278 Unofficial Czech Atheros Driver Website

6 Posts

January 30th, 2014 21:00

Hi,

I have a similar problem. I can not connect to the internet after reinstalling Vista.  I'm not sure what drivers I need to install and in what order.  I have Dell  Latitude E6420.  I am running Windows Vista Home Premium. I installed Vista 2 as per instructions provided in one of the earlier posts.  The hardware IDs for the missing Devices are below.  Please help!  Thank you.  

Broadcom USH
USB\VID_0A5C&PID_5800&REV_0101&MI_00
USB\VID_0A5C&PID_5800&MI_00

Ethernet Controller
PCI\VEN_8086&DEV_1502&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1502&SUBSYS_04931028
PCI\VEN_8086&DEV_1502&CC_020000
PCI\VEN_8086&DEV_1502&CC_0200

Mass Storage Controller
PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03
PCI\VEN_1217&DEV_8231&SUBSYS_04931028
PCI\VEN_1217&DEV_8231&CC_018000
PCI\VEN_1217&DEV_8231&CC_0180

Network Controller
PCI\VEN_8086&DEV_0082&SUBSYS_13218086&REV_34
PCI\VEN_8086&DEV_0082&SUBSYS_13218086
PCI\VEN_8086&DEV_0082&CC_028000
PCI\VEN_8086&DEV_0082&CC_0280

PCI Serial Port
PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

PCI Simple Communications Controller
PCI\VEN_8086&DEV_1C3A&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_04931028
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

SM Bus Controller
PCI\VEN_8086&DEV_1C22&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1C22&SUBSYS_04931028
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

Unknown Device
ACPI\SMO8800
*SMO8800

7 Technologist

 • 

16K Posts

January 30th, 2014 22:00

You need:

Dell System Software Windows Vista:

64 Bit: http://ftp.dell.com/FOLDER88660M/10/Dell_System-Software_A06_R282537.exe

32 Bit: http://ftp.dell.com/FOLDER31331M/1/DSS_UTIL_WIN_R282536.EXE

Unknown Device ACPI\SMO8800 *SMO8800

Free Fall Sensor http://ftp.dell.com/FOLDER00860804M/1/Chipset_Driver_RCHTX_WN_2.00.10.34_A11.EXE

SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_04931028&REV_04 PCI\VEN_8086&DEV_1C22&SUBSYS_04931028 PCI\VEN_8086&DEV_1C22&CC_0C0500 PCI\VEN_8086&DEV_1C22&CC_0C05

Intel Chipset: http://ftp.dell.com/FOLDER27979M/1/DRVR_WIN_R304291.EXE

PCI Serial Port PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028&REV_04 PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028 PCI\VEN_8086&DEV_1C3D&CC_070002 PCI\VEN_8086&DEV_1C3D&CC_0700

USB 3.0 : http://ftp.dell.com/FOLDER39826M/1/DRVR_WIN_R292027.EXE

PCI Simple Communications Controller PCI\VEN_8086&DEV_1C3A&SUBSYS_04931028&REV_04 PCI\VEN_8086&DEV_1C3A&SUBSYS_04931028 PCI\VEN_8086&DEV_1C3A&CC_078000 PCI\VEN_8086&DEV_1C3A&CC_0780

Intel Management Engine Interface: http://ftp.dell.com/FOLDER00365568M/3/ME7_Unified_SW_Installer_R311171_ZPE.exe

Mass Storage Controller PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03 PCI\VEN_1217&DEV_8231&SUBSYS_04931028 PCI\VEN_1217&DEV_8231&CC_018000 PCI\VEN_1217&DEV_8231&CC_0180

O2 Micro Card Reader http://ftp.dell.com/chipset/DRVR_WIN_R300787.EXE

Intel Rapid Storage Technology Applciation:

http://ftp.dell.com/FOLDER94070M/4/INTEL_RAPID-STORAGE-TECHNOLO_A07_R291722.exe

Ethernet Controller PCI\VEN_8086&DEV_1502&SUBSYS_04931028&REV_04 PCI\VEN_8086&DEV_1502&SUBSYS_04931028 PCI\VEN_8086&DEV_1502&CC_020000 PCI\VEN_8086&DEV_1502&CC_0200

Intel 825xx 64 Bit: http://ftp.dell.com/FOLDER98095M/5/INTEL_825XX-GIGABIT-PLATFORM_A03_R313810.exe

Intel 825xx 32 Bit: http://ftp.dell.com/FOLDER98087M/5/Intel_825xx-Gigabit-Platform_A03_R313809.exe

Network Controller PCI\VEN_8086&DEV_0082&SUBSYS_13218086&REV_34 PCI\VEN_8086&DEV_0082&SUBSYS_13218086 PCI\VEN_8086&DEV_0082&CC_028000 PCI\VEN_8086&DEV_0082&CC_0280

Intel Centrino Advanced N6205 64 Bit: http://ftp.dell.com/network/NIC_DRVR_WIN_R292652.EXE

Intel Centrino Advanced N6205 32 Bit: http://ftp.dell.com/FOLDER81051M/1/NIC_DRVR_WIN_R292651.EXE

Dell Touchpad:

http://ftp.dell.com/FOLDER01449251M/1/Input_Driver_GGY5W_WN_8.1200.101.127_A06.EXE

Broadcom USH USB\VID_0A5C&PID_5800&REV_0101&MI_00 USB\VID_0A5C&PID_5800&MI_00

ControlPoint Security Device Driver Pack 64 Bit: http://ftp.dell.com/FOLDER01013364M/6/CV_Drv_Setup_8THGX_A10_64bit_ZPE.exe

ControlPoint Security Device Driver Pack 32 Bit: http://ftp.dell.com/FOLDER01013333M/6/CV_Drv_Setup_R5W65_A10_32bit_ZPE.exe

ControlPoint System Application 64 Bit: http://ftp.dell.com/FOLDER35332M/1/APP_WIN_R312259.EXE

ControlPoint System Application 32 Bit: http://ftp.dell.com/FOLDER72668M/1/APP_WIN_R312260.EXE

Also you need the video drivers but there are variants specify the hardware IDs under Display Adapters.

 


 



 

 

 

6 Posts

January 31st, 2014 09:00

Thank you so much for the response.  I forgot to mention that it was Vista 32 bit.  Does that change what I need to instal.

You indicated that I need to install two items for Dell System Windows Vista.  One link was for 62 bit and the other 32 bit.   Do I intall both or is it one or the other depending on the Vista I installed.

I will get back to you with the Video Drivers. 

Thank you again,

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