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November 23rd, 2012 13:00

MIssing my network controller driver after re-installed windows 7

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

Thanks

2 Posts

March 8th, 2013 10:00

Forgot to mention the OS is Windows 7, 64bit.

Diner

2 Posts

March 8th, 2013 10:00

Mar. 7, 2013 Hello, Same problem here. I am in tears. The laptop is a Dell Latitude E5430. It is brand new (refurb). Following the instructions in the solutions I see here, the numbers are: PCI\VEN_14E4&DEV_4727&SUBSYS_00151028&REV_01\4&67996F5&0&00E1. I have downloaded the drivers onto my other Dell laptop and all were installed perfectly except for the Network Controller. Please help me or I will have to return the equipment as it is useless to me in this condition. Thank you, Diner

March 8th, 2013 21:00

Dell WLAN driver

ftp.dell.com/.../Network_Driver_CVYTR_WN_A01.EXE

Broadcomm Driver

ftp.dell.com/.../Network_Driver_PGHX7_WN32_17.0.2_A00.EXE

Bluetooth Driver

ftp.dell.com/.../Network_Application_X7R76_WN_6.5_A01.EXE

Mark the answer as resolved if the above steps work for you.

March 9th, 2013 08:00

Hi Chinmay S,

i'm too facing the same problem, recently i installed win&_64bit in my Dell Vostro 1550 laptop. After that i'm not able to connect to internet. it is showing that driver is not installed.

Various devices and their hardware IDs are as follows:

BCM31142A0:

Hardware IDs:  USB\VID_0A5C&PID_21D7&REV_0112

                           USB\VID_0A5C&PID_21d7

Network Controller:

Hardware IDs: PCI\VEN_14E4&DEV_4365&SUBSYS_00161028&REV_01

                          PCI\VEN_14E4&DEV_4365&SUBSYS_00161028

                          PCI\VEN_14E4&DEV_4365&CC_028000

                          PCI\VEN_14E4&DEV_4365&CC_0280

PCI simple Communication Controller:

Hardware IDs: PCI\VEN_8086&DEV_1c3a&subsys_05081028&rev_04

                          PCI\VEN_8086&DEV_1c3a&subsys_05081028

                          PCI\VEN_8086&DEV_1c3a&CC_078000

                          PCI\VEN_8086&DEV_1c3a&CC_0780

March 9th, 2013 08:00

Dell Vostro 1550

March 9th, 2013 08:00

Whats ur computer model

March 9th, 2013 10:00

Dear VeejDeep,

Thanks for your reply, i already tried to install your first mentioned driver, but is it showing that "This self-extracting zip file is part of a multidisk zip file. please insert the last disk of the set."

I downloaded that from dell-India's website.

Let me try one more time, the driver provided by you then only i can are they useful for me or not....

March 9th, 2013 10:00

First and second:

ftp.dell.com/.../DW1703_W7_A00_Setup-W1GV9_ZPE.exe

PCI Simple communication driver:

ftp.dell.com/.../R302527.exe

ftp.dell.com/.../R302427.exe

Also install this: ftp.dell.com/.../Chipset_Driver_MVCXX_WN_8.1.0.1263_A01.EXE

Should take care of it... Mark as resolved if it works for you.

1.8K Posts

March 9th, 2013 19:00

Hi bluepeter88,

You may install the drivers from the links below:

  1. Intel HM57 Express Chipset Family: http://dell.to/WBza2y
  2. Realtek Card Reader: http://dell.to/ZALc8M
  3. Ethernet drivers: http://dell.to/ZttExB

Steps to download drivers:

  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the driver on your desktop.
  • Once the driver is downloaded on the desktop, right click on it and select “Run as administrator”.
  • Follow the prompts on screen and restart your computer.

@ veejdeej: Thank you for assisting the customer. 

Please share the findings. 

March 10th, 2013 08:00

@Veejdeep: Thanks buddy for your help, 2 out of that 3 problem get resolved. but still i have problem with Network Controller. Driver that i downloaded from first link provided by you, after installing shows that, Installation is not proper, I tried 3 times but each time same problem.

@Chinmay S: Thanks for your intervention, but the i'm not able to download from the link, provided by you.

each time, when i Click on the link, it opens in a new window and after clicking on that download button, there is no response.

1.8K Posts

March 12th, 2013 04:00

Hi bluepeter88,

Yellow exclamation mark on 'Network controller' indicates that driver for wireless card of your computer needs to be installed. If you know the make and model of wireless card, you may share that. If you are unable to find any information regarding this, you may private message me the service tag of computer. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Please reply with information. 

1.8K Posts

March 14th, 2013 03:00

Hi bluepeter88,

Thank you for the information. 

I have received the service tag of your computer. Your computer is shipped with Dell Wireless 1704 card. I was not able to locate the driver for Vostro 1550. However, I found driver for another computer, that might work. You may install driver for wireless card from link: http://dell.to/WJ87T2 

Please ensure that you uninstall the current driver of wireless card (If any), then install the driver from the link above.

Hope this helps. 

March 15th, 2013 07:00

Hi Chinmay S

A very thanks to you, finally I get relief from that WiFi card problem, after installing that driver provided by u, now it's working very fine.

If there is any problem in future then i'll do contact you.

thanks once again .....

1.8K Posts

March 17th, 2013 01:00

Hi bluepeter88,

I am glad that the issue is resolved.

Please feel free to get in touch in case you have any further questions. 

1 Message

March 30th, 2013 10:00

que puedo hacer para solucionar este problemaa

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