I'm very careful not to leave the laptop plugged in when it isn't in use (I learned this lesson the hard way). So, it isn't likely to have been a strike though that's not to say that a power surge of some sort didn't occur. It did occur to me to borrow a laptop and try dialing out with it, though this would be a less-than-perfect test. I have also considered just buying a USB modem to try and see if the problem disappears. I may have to do that.
ieee488
4 Operator
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11.1K Posts
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September 23rd, 2011 08:00
Did you have a lightening storm about 3 or 4 weeks ago? It is possible for a modem to get zapped.
I have never run the Modem Diagnostics Tool.
Your option at this point is to try another PC with a modem, a USB-modem device, or an 56K modem ExpressCard.
MGenthner
4 Posts
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September 23rd, 2011 08:00
I'm very careful not to leave the laptop plugged in when it isn't in use (I learned this lesson the hard way). So, it isn't likely to have been a strike though that's not to say that a power surge of some sort didn't occur. It did occur to me to borrow a laptop and try dialing out with it, though this would be a less-than-perfect test. I have also considered just buying a USB modem to try and see if the problem disappears. I may have to do that.
Thanks for responding!