In device manager, modems, is your modem listed? If so, check properties and see if Windows thinks it's running correctly. If it is a driver issue, and it may well be, you need to know the exact model to try and download the exact driver from the Dell downloads page for your computer model.
Well the modem wasn't listed, but I have solved the problem.
It seems that the drivers were in the C: drive but they just needed activating from within the drivers folder. I double clicked an install type icon and now it is recognised by XP and a balloon (plug&play) has popped up
europa303
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September 28th, 2005 12:00
gt300
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September 29th, 2005 05:00
europa303
4.4K Posts
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September 29th, 2005 12:00