Modem On Hold Problems

Question

HI, I have a issue with Modem on Hold. I have a Conexant HSF V92 56K Data Fax PCI Modem. Modem on Hold worked with my privious internet provider , I never had a issue of the modem being put on hold. I recently changed provider to netzero. The number they provided for me dose support modem on hold. But for some reason my modem will not even responed to a incoming call. I have no idea what might be the problem. I called netzero the basically had no answeres. If anybody could help I would appericate it. I really don't want to dish out any money for a online call waiting system. Thanks Pea-Jay

hrova · Answer

I used NetZero until I went to broadband. I was happy with NetZero, but their support leaves a bit to be desired....     For a list of local NetZero numbers which are V.92, look here... http://my.netzero.net/s/numbers The key is to make sure you ONLY have v.92 numbers selected in your dial up list. NetZero frequently told me new numbers were available, but I just hit 'Cancel' so it didn't  add the non v.92 numbers to my list.   And... with NetZero, make sure in the dial up settings (in the Dial Up Location menu area) that you DO NOT disable Call Waiting. For more information, look at their help page here  -  http://www.netzero.net/support/access/change-access.html&client_type=hy     - scroll down and you will see information about disabling call waiting. Make sure on your computer you have checked NO when it asks if you want to disable call waiting.   And... make sure your MOH software is enabled... I have heard rumors of it being disabled when some internet software is installed... I have never verified that has ever happened, though....    MOH does work with NetZero - at least it did for me. Good luck.

Networking, Internet, & Bluetooth

Was this post helpful?