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January 9th, 2006 03:00

onthemove1974,

Try setting up a DUN connection instead of using the Netscape dialer program.  The problem that you are having is almost universally a result of a software problem with the program that dialed out.  The process goes like this:

Netscape Dialer program calls Netscape phone number --> connection is made --> Netscape browser opens --> you surf the web --> you close the browser and tell it to disconnect --> Netscape Dialer program fails to tell the modem to let go.

Set up a new Dial-Up Network connection (DUN) in Windows.  Check this MSKB article for more info on doing this:

http://support.microsoft.com/kb/310410/en-us

Steve

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