I am turning off the firewall by going into the control panel and turning it off. When I do this, the internet works fine however I am obviously not protected when the firewall is down.
What do you mean "stops working"? After 5 minutes, my connection starts slowing down and then stops working all together.
Have you reset the (cable) modem? On "Cox" most problems experienced by my friend are resolved by reseting the cable modem. I will check reply. I contacted Cox to check if it was the modem however they instructed me to turn off the MS firewall. When I turn off the MS firewall the internet works fine. They told me to contact Dell or Microsoft.
I think the strangest part of all is that I've had both the computer and internet service for almost 2 years, I haven't changed anything and all of a sudden it stoped working.
Most people think it's a virus but I've scanned for virus and ad spy ware and have found nothing.
that's actually interesting because when you turn the firewall off via control panel you're not actually turning it off. you're telling it to let all traffic pass (think a firewall with all ports forwarded to you). so long as the service is still active it handles everything.
i know this because i run a high speed gigabit LAN and MS firewall (and any software firewall) destroys high speed lan connections ;p turning it off in control panel is not enough, you have to kill the service.
what this then suggests is that it's not the firewall service causing the problems but rather that it's blocking something that your ISP needs. i'm rather curious is the service would work if you connected your cable modem to a router before it got to your computer?
running with no firewall directly exposed to a broadband connection is *not* a healthy idea. ensure that file sharing is off and that all windows updates are current before 'testing' disabling the firewall again. either that or hide behind a router :)
I don't suppose your ISP requires any software on your end? I had intermedia a long time ago and they would continually scan my computer from there end -- if I blocked the incoming from them, my connection died.
NemesisDB
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March 20th, 2006 03:00
dparis
6 Posts
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March 20th, 2006 23:00
Virus scan and spyware scan was the first thing I did. Any other ideas?
This isn't good.
NemesisDB
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March 21st, 2006 00:00
BBraxton
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2K Posts
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March 21st, 2006 19:00
I assume you are not talking dial-up
Is it cable?
is it DSL?
What time of the day?
What do you mean "stops working"?
Have you reset the (cable) modem? On "Cox" most problems experienced by my friend are resolved by reseting the cable modem. I will check reply.
dparis
6 Posts
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March 21st, 2006 19:00
dparis
6 Posts
0
March 21st, 2006 19:00
Is it cable? Yes
is it DSL? No
What time of the day? All times
What do you mean "stops working"? After 5 minutes, my connection starts slowing down and then stops working all together.
Have you reset the (cable) modem? On "Cox" most problems experienced by my friend are resolved by reseting the cable modem. I will check reply. I contacted Cox to check if it was the modem however they instructed me to turn off the MS firewall. When I turn off the MS firewall the internet works fine. They told me to contact Dell or Microsoft.
dparis
6 Posts
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March 21st, 2006 20:00
I appreciate the feedback.
I think the strangest part of all is that I've had both the computer and internet service for almost 2 years, I haven't changed anything and all of a sudden it stoped working.
Most people think it's a virus but I've scanned for virus and ad spy ware and have found nothing.
Thank you for the help..
NemesisDB
2 Intern
•
7.9K Posts
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March 21st, 2006 20:00
that's actually interesting because when you turn the firewall off via control panel you're not actually turning it off. you're telling it to let all traffic pass (think a firewall with all ports forwarded to you). so long as the service is still active it handles everything.
i know this because i run a high speed gigabit LAN and MS firewall (and any software firewall) destroys high speed lan connections ;p turning it off in control panel is not enough, you have to kill the service.
what this then suggests is that it's not the firewall service causing the problems but rather that it's blocking something that your ISP needs. i'm rather curious is the service would work if you connected your cable modem to a router before it got to your computer?
running with no firewall directly exposed to a broadband connection is *not* a healthy idea. ensure that file sharing is off and that all windows updates are current before 'testing' disabling the firewall again. either that or hide behind a router :)
I don't suppose your ISP requires any software on your end? I had intermedia a long time ago and they would continually scan my computer from there end -- if I blocked the incoming from them, my connection died.
NemesisDB
2 Intern
•
7.9K Posts
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March 21st, 2006 21:00
BBraxton
2 Intern
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2K Posts
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March 22nd, 2006 10:00
dparis
I have cox at my house and there are two things that I use:
1) SMC "Barricade" is hardware that provides my router, wireless AND firewall (in hardware)
2) Avast (free for home use) to protect anti-virus at my XP Home system itself (with 1 GB RAM)
With these in combination, I am a happy camper (so long as the Cox service itself is acceptable, which is not always the case)
dparis
6 Posts
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March 22nd, 2006 14:00
I have Avast on my system and I will give the SMC "Barricade" hardware a shot...
Thanks for the help.