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Lamont1994

2 Posts

36616

September 26th, 2013 15:00

My Wireless Adapter is physically not installed.

Hello i'm having problems with my wifi adapter it doesn't show up in the network drivers and will not let me update it its a intel proset/ wireless and i need help asap this is a ongoing problem with my Alienware m14x

Lamont1994

2 Posts

September 26th, 2013 16:00

its a intel centrino

Dell-Kuldeep M

2 Intern

 • 

621 Posts

September 26th, 2013 22:00

Hi Lamont1994,

Please share the device ID for the wireless card. You may follow the instructions mentioned below to get the Device ID or the Hardware ID:

  • Press ‘Windows’ key + R on ‘Desktop’ screen 
  • Type ‘devmgmt.msc’ in run box and press ‘Enter’
  • Click > or + sign next to ‘Network Adapter’ in Device Manager to expand the options.
  • Right click on the wireless card entry and click ‘Properties’.
  • Click ‘Details’ and search for ‘Device Instance ID’ or ‘Hardware ID’.
  • Provide the numbers after VEN and DEV.

If you do not find the entry for the wireless card under ‘Network adapters’, look for the same in ‘Other Devices’.

Also, share the operating system installed.

Keep me posted with the information. I will be glad to assist you further.

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