4 Operator

 • 

11.1K Posts

March 3rd, 2011 19:00

first of all, I hope you read http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true before doing your reinstall

second, to get the driver, use your Service Tag #

 

 

2 Posts

March 3rd, 2011 19:00

I used the Service Tag but couldn't make sense of it. is my Service Tag. I couldn't figure out where to find what my ethernet controller was.

4 Operator

 • 

11.1K Posts

March 4th, 2011 07:00

I used the Service Tag but couldn't make sense of it. is my Service Tag. I couldn't figure out where to find what my ethernet controller was.

 

perhaps you can post model of your Dell

 

 

9 Legend

 • 

30.3K Posts

March 4th, 2011 08:00

 nintendork,

 

If you followed ieee488's advice, the ethernet adapter should be there. Try running Finding System Information remove your product ID and post it back here. At the bottom we should be able to see your network adapters.

 

 

Rick

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