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ieee488
4 Operator
•
11.1K Posts
0
March 3rd, 2011 19:00
first of all, I hope you read http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true before doing your reinstall
second, to get the driver, use your Service Tag #
nintendork
2 Posts
I used the Service Tag but couldn't make sense of it. is my Service Tag. I couldn't figure out where to find what my ethernet controller was.
March 4th, 2011 07:00
perhaps you can post model of your Dell
PudgyOne
9 Legend
30.3K Posts
March 4th, 2011 08:00
nintendork,
If you followed ieee488's advice, the ethernet adapter should be there. Try running Finding System Information remove your product ID and post it back here. At the bottom we should be able to see your network adapters.
Rick
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ieee488
4 Operator
•
11.1K Posts
0
March 3rd, 2011 19:00
first of all, I hope you read http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true before doing your reinstall
second, to get the driver, use your Service Tag #
nintendork
2 Posts
0
March 3rd, 2011 19:00
I used the Service Tag but couldn't make sense of it. is my Service Tag. I couldn't figure out where to find what my ethernet controller was.
ieee488
4 Operator
•
11.1K Posts
0
March 4th, 2011 07:00
perhaps you can post model of your Dell
PudgyOne
9 Legend
•
30.3K Posts
0
March 4th, 2011 08:00
nintendork,
If you followed ieee488's advice, the ethernet adapter should be there. Try running Finding System Information remove your product ID and post it back here. At the bottom we should be able to see your network adapters.
Rick