51 Posts

March 31st, 2006 21:00

What's your system specs, OS (XP, 2000, etc.) anti-virus, etc.

April 2nd, 2006 11:00

I have Windows XP, and Norton Anti-viris.

51 Posts

April 3rd, 2006 18:00

Try installing in "Safe Mode":
 
Shut down computer> Restart, then almost right away before any screen comes up tap the F8 button. Some code will flash, then a short menu in a DOS-like screen will come up>Select "Safe Mode without networking, and hit Enter>The computer will boot into your desktop with a black background and the words "Safe Mode" in the corners of your screen>Try the installation.
 
If this doesn't work, and/or to get back into normal mode, just shutdown and reboot.
 
Also if you haven't done it already, make sure you have all the updates and patches from windows update, your anti-virus is updated and you've scanned, and any new drivers from Dell are downloaded.
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