Shut down computer> Restart, then almost right away before any screen comes up tap the F8 button. Some code will flash, then a short menu in a DOS-like screen will come up>Select "Safe Mode without networking, and hit Enter>The computer will boot into your desktop with a black background and the words "Safe Mode" in the corners of your screen>Try the installation.
If this doesn't work, and/or to get back into normal mode, just shutdown and reboot.
Also if you haven't done it already, make sure you have all the updates and patches from windows update, your anti-virus is updated and you've scanned, and any new drivers from Dell are downloaded.
glsmas
51 Posts
0
March 31st, 2006 21:00
nancybeth25
2 Posts
0
April 2nd, 2006 11:00
glsmas
51 Posts
0
April 3rd, 2006 18:00