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9221
September 7th, 2006 14:00
Need help with my wireless network
My notbook will conect to wireless network but I can not access the internet. I check the conection and it has an excelent signal. This has happened several times at different locations. Unfortunately my warranty has expired by a month when I first noticed the problem. Can any one please let me know what to try to resolve the problem. Any help would be greatly appreciated.
Thanks
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JRTurner
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September 7th, 2006 15:00
volcano11
2 Intern
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28K Posts
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September 7th, 2006 15:00
To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message. Do this first with the ethernet cable not connected to the router and then with the ethernet cable connected. Post both results.
Steve
volcano11
2 Intern
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28K Posts
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September 7th, 2006 15:00
As a troubleshooting step, can you connect to the router with a wired ethernet connection from the same computer? Which model computer do you have? Which model wireless network card?
Steve
JRTurner
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September 7th, 2006 16:00
(C) Copyright 1985-2001 Microsoft Corp.
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-D1-29-2A
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-12-F0-75-41-0C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-D1-29-2A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, September 07, 2006 1:25:09
PM
Lease Expires . . . . . . . . . . : Friday, September 08, 2006 1:25:09 P
M
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-12-F0-75-41-0C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
volcano11
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September 7th, 2006 17:00
Your problem is that you are not using DHCP on the wireless network card. To fix this, open Network Connections, right click your wireless network connection and select Properties from the drop down menu. In the list of items, find the Internet Protocol (TCP/IP) and select it, then click on the Properties button. Make sure that the box next to "Obtain an IP address automatically is checked" and also make sure that the box next to "Obtain DNS server address automatically" is checked.
Steve