Network Adapter Not Listed

Question

I recently had to reinstall XP.  Everything seems to be working normally, but I am unable to reconnect to the internet via my DSL.  I looked in my device manager and there is no listed at all for 'Network Adapters'.. I have a listing for 'Other Devices' that has a yellow question mark indicating that it is not working properly.  When I inserted the Dell Resource disk to get the device drivers installed, it doesn't seem to recognize any ethernet card driver installed.  I'm assuming (by the service tag) that I have the Broadcom.  Can anybody help as to how I go about getting the Network Adapters to reappear???

volcano11 · Answer

After reinstalling Windows, did you install the chipset drivers as the first drivers installed. Without the chipset drivers, Windows will not be able to recognize or install drivers for any device integrated on the motherboard (like the network adapter). Once the chipset drivers are installed, you should be able to install drivers for other devices.

Steve

calva77 · Answer

Steve (Volcano11)   How do you find the chipset drivers? I too am having the same problem.   Conni

calva77 · Answer

Steve (Volcano11)   How

calva77 · Answer

Steve (Volcano11)   How do

volcano11 · Answer

Conni,

Without knowing which model computer you have, I can't point you to the correct drivers on the Dell download site. You can find them yourself if you click on the Product Support tab in the upper left of the Dell forum window, select Downloads, then enter your system model or service tag number.

Steve

calva77 · Answer

Dell doesn't make it easy to find the drivers. I tried to install the drivers from the disk and it cannot locate them. I even downloaded the drivers from another computer and burned a CD and it still did not work. You would think it would be a little more user friendly.

volcano11 · Answer

Which drivers are you talking about? Did you sucessfully install the chipset drivers? Did you then install the network drivers? Which model computer do you have? Which files did you download? It's awfully difficult to help if you don't provide details in your messages.

Steve

smileydeath · Answer

do u have to install them in a certain order or what i just installed all of the drivers with a check mark by them, and that was just 3 of them

smileydeath · Answer

i have a dimension 2350 and i also reinstalled windows xp. i reinstalled all 3 of the checkmarked drivers that it told me to reinstall when i inserted the resource cd, but when i go to network connections i can't find local area connection and when i check for my ethernet card it jus shows a ? mark. i really would apreciate it if u could help me solve this problem im  in colege and dearly need the internet. ty

volcano11 · Answer

The chipset drivers must be installed first.  After the chipset drivers are present, then the order doesn't matter. Steve

volcano11 · Answer

smiley, Which drivers did you install?  Did you install the chipset drivers first, then the network card drivers? Steve

smileydeath · Answer

sry i wasn't clearer i have all of the drivers that it wanted me to install on my comp u said that i should install the chipset one first. is there a way to unistall all the drivers then reinstall them without reinstaling xp ty

smileydeath · Answer

i instaled the audio first im pretty sure. so now wut do i do to redo it do i have to go through the reinstallation of xp all over again or is there a simpler way

volcano11 · Answer

Try installing the chipset drivers. Once they are installed, try the network drivers. Note that the chipset drivers are required before Windows can recognize or install drivers for any device that is integrated on the motherboard, like the network adapter, video adapter, and in some cases, the sound card. Furthermore, USB devices will not likely work until the chipset drivers are installed.

Steve

smileydeath · Answer

k i think i will jus reinstall xp then install the drivers in the correct order ty for ur help i'll prob be back later

Networking, Internet, & Bluetooth

Network Adapter Not Listed

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