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11798
January 5th, 2004 20:00
Network adapter problem on Optiplex GXa
Hey guys and gals, got a problem with the Optiplex GXa I've been working on. Over Christmas break I got high speed cable internet installed. I also set up a home network.
The network works great with my Inspiron 1100 hooked up with a Belkin wireless card to the Belkin router. Our other computer, an HP Pavilion 540N desktop is hooked with ethernet cable to the router, and it works great as well.
However, I'm stumped as to why my Optiplex GXa can't "see" the network or internet. I'm using a D-Link wireless PCI card. I wonder if the problem might be with the software, but I'm not sure. Here's the problem in detail:
Per card directions, I have installed the drivers first. Leave the CD in the drive and power down the computer. Then install the card. Boot the computer back up. It finds the new hardware, but a wizard never appears. However, the little D-Link logo icon appears in the toolbar, as it should. The wireless network connection icon also appears in the toolbar, and it receives a signal.
However, it does not see my home network. I have checked that all settings on the other 2 computers are exactly the same as on the GXa. It also will not let me use the internet.
All 3 machines are running XP. The laptop has pro, the desktops have home. The GXa has a 300MHZ P2 w/256 MB RAM. It meets the cards system requirements. I have tried installing the card in different slots, but to no avail. I have also disabled the modem and the old ethernet card, which came on the system, in the device manager.
I've done everything I can think of...any thoughts/ideas/suggestions are greatly appreciated!
Adam
adt1982
56 Posts
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January 5th, 2004 20:00
Ok, I will try that here in a few minutes and report back.
Thanks!
Adam
adt1982
56 Posts
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January 5th, 2004 20:00
How do I disable the NIC in the Bios?
I'm in, but it will not let me change from ON to OFF
Message Edited by adt1982 on 01-05-2004 05:02 PM
speedstep
11 Legend
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47K Posts
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January 5th, 2004 20:00
XP may be confused as to which LAN is the one that routes out to the internet.
speedstep
11 Legend
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47K Posts
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January 5th, 2004 22:00
ALT P changes to the next page
The up and down arrows move the cursor
The Space Bar turns NIC ON, PXE, OR OFF
ALT B reboots and saves the changes.
adt1982
56 Posts
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January 6th, 2004 11:00
adt1982
56 Posts
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January 9th, 2004 12:00
Ok, tried disabling the NIC in the BIOS.
I still have the same problem.
Anymore ideas/suggestions? Thanks in advance!
Adam
speedstep
11 Legend
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47K Posts
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January 11th, 2004 22:00
Try it wired and I bet it still works fine.
This is a belkin problem not a Gxa problem.
adt1982
56 Posts
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January 15th, 2004 22:00
Actually, the problem is with the software for the adapter. It's not installing correctly. I have a friend who has the same adapter, and we determined there's something wrong with the software on it. I'm just gonna return the card and get a different brand. Probably Belkin, since that's what all my other network stuff is (bought this D-Link cause it was cheap...should have known I'd get what I paid for.)
Thanks!
Adam
adt1982
56 Posts
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January 18th, 2004 16:00
Finally resolved my problem this morning. Finally got through on the phone to D-Link's tech support, and we got it up and running in no time. Seems XP requires you to go through a couple steps that aren't in the instruction manual.
But everything works fine now...thanks to all who offered help!
Adam
adt1982
56 Posts
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February 26th, 2004 22:00
Oops, sorry I never posted what the fix was. Unfortunately, now I can't remember exactly what I did. But if you clal their phone support they can tell you right away what to do to fix it.
Sorry bout that.
Adam
FXSTS
1 Message
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February 26th, 2004 22:00