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10796

November 22nd, 2004 19:00

'Network cable unplugged' error.

Inspiron 1100/WinXP. One year old, never previously used the network port.
 
Just bought a 3com wireless adsl router, and this requires an ethernet connection to configure it. I connected the cable up, and switched everything on, but it's not working. The Local Area Connection alternates between the 'network cable unplugged' error, and then appears to be working with 'Status: acquiring network address', before returning to the cable error.
 
Device Manager says the Broadcom 440x 10/100 is working fine. I have adjusted the speed to 10 Half, with no change,
 
I have replaced the cable, and made sure it is firmly connected. No joy.
 
ARGGHH!!!
 

2 Intern

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7.3K Posts

November 22nd, 2004 20:00

Make sure you have the latest Broadcom driver.  Above - Product Support - Downloads - your model - Win XP - find the driver.

November 23rd, 2004 06:00

Yup.. did that!

2 Intern

 • 

7.3K Posts

November 23rd, 2004 20:00

Then I would now go to the Device Manager and delete the Broadcom ethernet entry, reboot, let it be found again, and see what happens.  If it performes the same, I would then go to the Broadcom properties in the Control Panel area (Network and Dialup Connections) and delete the TCP/IP protocol for the Broadcom, then add it back in.  You may (and I would) need to reboot after that.  See if these help...

November 28th, 2004 15:00

Nope.. none of that worked.

 

I think the router is jiggered... it's going back.

 

:(

 

 

1 Message

December 31st, 2004 21:00

Easy fix. Someone at Dell has left a 2 year old driver on the website.

2 YEARS OLD!! Any idea how many computers have come out with the same network chipset in 2 years?

Download the official driver from the link to broadcom drivers in johnallg's sig and all solved.

direct link here: http://www.broadcom.com/drivers/downloaddrivers.php

Message Edited by jptechnical on 12-31-2004 05:13 PM

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