network card trouble

Question

Please help.  I have tried to connect to the internet for 3 days now and have not been able to do anything.  It says acquiring network address for a very long time and then switches to 'limited or no connectivity'.  I have tried connecting using both my wireless router and by connecting it directly to the Ethernet port, and nothing works.  I contacted my internet provider and they suggested that it was my network card, so I bought a new linksys wireless network card, and spent a good two hours with the tech support people.  They could not get it to work.  I don't know what to do other than pull out my hair.

MRF4700 · Answer

Have you tried connecting your computer directly to your cable/DSL modem to access the internet for test purposes?

Mary G · Answer

You might need a complete reboot of the network. Shutdown the computer, unplug the electric power to both the modem & the router. Then connect the power in this order--First the modem--wait 2 minutes--then the router--wait 2 minutes or until all the lights are blinking happily. Then turn on the computer.

Networking, Internet, & Bluetooth

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