To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Cool but the laptop can't connect to the network and the download does not give the option to save it. is there a location where I can get the fix and save it to a jump drive then run it later?
When you click on that link to download the file, a box should open giving you the option to Run the file or Save the file. Choose the option to Save. Once the file is saved, you can then copy it to removabable media, carry the removable media to the problem computer, copy the download file to the problem computer, then run the downloaded file on the problem computer.
volcano11
2 Intern
•
28K Posts
0
August 17th, 2006 15:00
To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve
Hoopdee
3 Posts
0
August 18th, 2006 02:00
sorry, the issue is on a different machine that can not connect to the internet or network.
heres what's listed.
Local area 2:
connection-specific DNS suffix. Description... Broadcom 440x 10/100 Intergrated controller. Physical Address 00-14-22-aa-b3-e5
DHCP Enabled...Yes Autoconfiguration Enabled...Yes, Autoconfiguration IP Address 169.254.139.132, subnet Mask...255.255.0.0
Default Gateway...(nothing is here) Then it goes in to the wireless settings.................
Media disconnected
Thanks
Hoopdee
volcano11
2 Intern
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28K Posts
0
August 18th, 2006 03:00
Try downloading and running winsockfix for Windows XP from the Here
Steve
Hoopdee
3 Posts
0
August 19th, 2006 12:00
Cool but the laptop can't connect to the network and the download does not give the option to save it. is there a location where I can get the fix and save it to a jump drive then run it later?
Thanks
Wayne
volcano11
2 Intern
•
28K Posts
0
August 19th, 2006 13:00
When you click on that link to download the file, a box should open giving you the option to Run the file or Save the file. Choose the option to Save. Once the file is saved, you can then copy it to removabable media, carry the removable media to the problem computer, copy the download file to the problem computer, then run the downloaded file on the problem computer.
Save