Network Connections

What kind of internet service did you have before you changed service providers?   Are you sure you now have DSL service and not cable service?   There is probably about 0.0001% chance that your integrated network card is at fault.  If it is, however, a $10 PCI network card can be purchased and installed and so long as you connect to that and you are properly set up, everything should be fine.  I suspect that your current problem, however, is not the network adapter, but a failure to properly change the way Windows connects.   If you currently have DSL, did you set up the PPPoE connection requried for this type of service?

 

Steve

If your service is now cable, it does not need PPPoE.  But if it was dsl before, then it may be set up for PPPoE which will not now work on cable.   You need to know what kind of service you had before.  Who was your service provider before you got Time Warner?

 

Steve

Thanks for your reply..like I said in my last sentence..I'm a novice. I can only guess that my service is cable...since it is from Time Warner. As for setting up Windows and the ppop?? thing is that hard to do?

Hi Steve,  It was Verizon DSL

 

Thanks Manny

I suggest that you go into Network Connections, remove the local area connection, then run the Network Setup Wizard to create a new connection for your Time Warner Service.   You might need to have Time Warner help you set this up.  Be sure to explain to them that you had Verizon DSL before you changed to their service.

 

Steve

Thanks Steve..I will do that

I just re-read my last reply where I told you to go into Device Manager and remove the connection.  That was wrong.  I meant to say to go into Network Connections and remove the connection.  I edited my last post to correct the mistake.

 

Steve