Inspiron n5050 laptop works with a variety of wireless cards. To get the wireless functionality going, only the correct driver needs to be installed. Please reply through a private message with the 'service tag' of your laptop. It will allow me to pull your system's component details and I will provide you with the correct driver to be installed.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button. I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Do reply with the system service tag through a private message. I will be glad to assist.
1. Please provide me more information in regards to the wireless issue that you are facing. That will help me get a better understanding. - Please provide the exact error message that you encountered while installing the wireless/network card driver. A screenshot would be more helpful - Did the internet/wireless work in the past? If yes, did you make any software or hardware change to the computer before this issue first occurred? - Does the laptop connect to the internet with the ethernet cable plugged in to modem/router directly? - Have you tried connecting to a different network? If no, please try it to check the results
2. Check status of 'Wireless card' in 'Device Manager' (you may find the steps useful) - Click ‘Start’, and then click ‘Control Panel’ - Click ‘Hardware and Sound’ - Click ‘Device Manager’ - ‘User Account Control’ dialog box appears - Click ‘Continue’ - Device Manager Page opens up - Locate a category called ‘Network Adapter’ - Expand the category - Also observe if it has a yellow mark besides any of the device listed (Dell Wireless 1702) - Browse through the whole list to check for any other item listed with a yellow mark - Capture the details of the item, listed with the yellow mark Note: Please post a screenshot of the 'Device Manager' if possible.
3. Try running Diagnostics on the 'Wireless Card'. You may find the following steps useful: - Click http://dell.to/PQAV4Y to access the online Dell diagnostic tools - Choose a 'Diagnostic Type' as 'Component' - Select 'Network Card' from the list of system components - Click 'Run Diagnostics' (Network diagnostics take around 3 minutes) - Capture the results
Do reply with the findings. I would be glad to assist.
The wireless was working in the past. I made a clean install of Windows and installing all of the drivers. I followed the steps suggested by Dell regarding the order of the drivers to install.
The laptop does connect to the internet through an ethernet cable.
DELL-Saurabh A
3 Apprentice
•
710 Posts
1
October 14th, 2012 04:00
Hi blerimzylfiu,
Inspiron n5050 laptop works with a variety of wireless cards. To get the wireless functionality going, only the correct driver needs to be installed. Please reply through a private message with the 'service tag' of your laptop. It will allow me to pull your system's component details and I will provide you with the correct driver to be installed.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button. I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Do reply with the system service tag through a private message. I will be glad to assist.
DELL-Saurabh A
3 Apprentice
•
710 Posts
0
October 16th, 2012 08:00
Hi cesarParra,
Sorry to hear that the steps did not work out.
1. Please provide me more information in regards to the wireless issue that you are facing. That will help me get a better understanding.
- Please provide the exact error message that you encountered while installing the wireless/network card driver. A screenshot would be more helpful
- Did the internet/wireless work in the past? If yes, did you make any software or hardware change to the computer before this issue first occurred?
- Does the laptop connect to the internet with the ethernet cable plugged in to modem/router directly?
- Have you tried connecting to a different network? If no, please try it to check the results
2. Check status of 'Wireless card' in 'Device Manager' (you may find the steps useful)
- Click ‘Start’, and then click ‘Control Panel’
- Click ‘Hardware and Sound’
- Click ‘Device Manager’
- ‘User Account Control’ dialog box appears
- Click ‘Continue’
- Device Manager Page opens up
- Locate a category called ‘Network Adapter’
- Expand the category
- Also observe if it has a yellow mark besides any of the device listed (Dell Wireless 1702)
- Browse through the whole list to check for any other item listed with a yellow mark
- Capture the details of the item, listed with the yellow mark
Note: Please post a screenshot of the 'Device Manager' if possible.
3. Try running Diagnostics on the 'Wireless Card'. You may find the following steps useful:
- Click http://dell.to/PQAV4Y to access the online Dell diagnostic tools
- Choose a 'Diagnostic Type' as 'Component'
- Select 'Network Card' from the list of system components
- Click 'Run Diagnostics' (Network diagnostics take around 3 minutes)
- Capture the results
Do reply with the findings. I would be glad to assist.
cesarParra
7 Posts
0
October 16th, 2012 16:00
1. There is no error message. The installation simply closes.
This is how it looks like before it closes: http://i.imgur.com/TYKxV.jpg
Then it just closes and after a few seconds the next error message appears: http://i.imgur.com/BSoh7.jpg
The wireless was working in the past. I made a clean install of Windows and installing all of the drivers. I followed the steps suggested by Dell regarding the order of the drivers to install.
The laptop does connect to the internet through an ethernet cable.
2. Here is the Device Manager: http://i.imgur.com/4AuE7.jpg
3. Here are the test results: http://i.imgur.com/JBS6U.jpg
Everything seems to be ok.
cesarParra
7 Posts
0
October 16th, 2012 17:00
Hi,
I have solved the problem. Apparently that is not the correct driver. Here is the link to the driver I used: www.dell.com/.../DriverDetails
cesarParra
7 Posts
0
October 16th, 2012 17:00
Thank you for your help anyways, it seems like Dell has to fix the suggested drivers for this particular Service Tag
DELL-Saurabh A
3 Apprentice
•
710 Posts
1
October 17th, 2012 08:00
Hi cesarParra,
Apologies for inconvenience; your detailed response appreciated. Do reply if you have any further questions.