network problem

Question

Hi all I can't search or check  and reply e mail as well. I don't know what to do? I called to Dell on call and chat with dell represantative but I don't understand. And Will I  pay for soft ware warrantty again? coz I just bought my laptop inspiron B130 last mo. So sad. Some one help me plaease. Thanks

jmwills · Answer

Can you access the internet?

BBraxton · Answer

Swan_sweet

What is the model (number) of your month-old computer?
Do you connect through cable ISP (broadband)?
Do you have a router (which)?
Are you using Ethernet cable to connect? to cable modem?
DSL modem? Router?
Wireless access point?

Swan_sweet · Answer

Thanks for asking. I using Netgear and I don't know about DSl,ISP means but I know I use wireless card in this computerto connecting with this net work.

jmwills · Answer

Okay, let hook up wired and see if it's the connection to the ISP (Internet Service Provider).  If you can connect wired then you have a configuration error on the wireless side.  You will need a CAT5 cable to connect to the router.

Networking, Internet, & Bluetooth

network problem

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