To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
For some reason you have a static IP address. Normally, when you connect through a router, you need to have DHCP enabled. Open Network Connections, right click your wireless network and select properties from the drop down menu. Find the Internet Protocol (TCP/IP), select it and click Properties. Make sure it is set to Obtain an IP address automatically, then OK your way out. Now try to get a connection.
Turn off your router and your compter. Then turn the router on first, wait a few minutes, and then turn on your computer. Does it still get the limited or no connectivity message? If so, run the ipconfig /all command again and post the results.
Did some tech support person have you change a bunch of settings on your computer? How about on your router?
This won't solve the problem, but it looks like you also need to go back into TCP/IP properties and change the DNS server settings to obtain the DNS server address automatically.
Is your router set up in access point mode or router mode?
Can you explain why it is set up as an access point? How is the router connected to your modem? Things are really messed up here. I think you need to explain how everything is connected together because under normal circumstances, the router should be set up as a router. This would only not be true if your modem was connected to another computer (because it only has a USB connection) and you are running internet connection sharing on the computer that connects to the modem.
It is set up as access point. I called the tech support for the ISP and they just had me type in the IP Address. Once I did that, the connection was fine, but when I check the status of the connection it show that the computer is not sending or recieving information.
No It isn't connected to the modem, it is sharing with the computer that is. I have it on a wirless network. I have a belkin 54g wireless adaptor, that is connected by a USB cable. When I did have it connected to the router directly, I was not getting a connection either. I'm not sure what to do. I've done everything I can, but I have no clue what happened. All I can think is that when someone decided to "fix" my computer by downloading a bunch of stuff on it, something got a bug, or a file was corrupted. I deleted the files, and did a system restart, and still nothing.
volcano11
2 Intern
•
28K Posts
0
August 5th, 2006 22:00
To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve
helmecj01
2 Intern
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2.4K Posts
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August 7th, 2006 19:00
Hi
what os are you runing
and what router
volcano11
2 Intern
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28K Posts
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August 8th, 2006 02:00
That's all it says? Are you following my directions? It should look something like this:
Windows IP Configuration
Host Name . . . . . . . . . . . . : D820
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-09-89-EB
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-16-CE-70-30-53
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, August 07, 2006 7:28:10 PM
Lease Expires . . . . . . . . . . : Tuesday, August 08, 2006 7:28:10 PM
This is output form my laptop when I run the command, I am looking for something similar from yours.
Steve
Kirtie
8 Posts
0
August 8th, 2006 02:00
Kirtie
8 Posts
0
August 8th, 2006 16:00
volcano11
2 Intern
•
28K Posts
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August 8th, 2006 17:00
Are you absolutely sure you are following the directions? Without that ipconfig output, it makes it difficult to help you.
Steve
Kirtie
8 Posts
0
August 8th, 2006 22:00
volcano11
2 Intern
•
28K Posts
0
August 9th, 2006 00:00
For some reason you have a static IP address. Normally, when you connect through a router, you need to have DHCP enabled. Open Network Connections, right click your wireless network and select properties from the drop down menu. Find the Internet Protocol (TCP/IP), select it and click Properties. Make sure it is set to Obtain an IP address automatically, then OK your way out. Now try to get a connection.
Steve
Kirtie
8 Posts
0
August 9th, 2006 00:00
Kirtie
8 Posts
0
August 9th, 2006 01:00
Host Name: D7MBCQ81
Primary DNS Suffix:
Node Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet Wwirless Connection 4
Connection Specific DNS Suffix:
Description: Belkin 54g Wireless Adapter
ter#2
Physical Address: 00-11-50-C1-930A
Dchp Enabled: Yes
Auto Configuration Enabled: Yes
IP Address: 169.254.4.109
Subnet Mask: 255.255.0.0
Default Gateway:
DNS Servers: 205.171.3.65
205.171.2.65
volcano11
2 Intern
•
28K Posts
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August 9th, 2006 01:00
Turn off your router and your compter. Then turn the router on first, wait a few minutes, and then turn on your computer. Does it still get the limited or no connectivity message? If so, run the ipconfig /all command again and post the results.
Steve
volcano11
2 Intern
•
28K Posts
0
August 9th, 2006 01:00
Did some tech support person have you change a bunch of settings on your computer? How about on your router?
This won't solve the problem, but it looks like you also need to go back into TCP/IP properties and change the DNS server settings to obtain the DNS server address automatically.
Is your router set up in access point mode or router mode?
Steve
volcano11
2 Intern
•
28K Posts
0
August 9th, 2006 02:00
Kirtie
8 Posts
0
August 9th, 2006 02:00
Kirtie
8 Posts
0
August 9th, 2006 17:00