2 Intern

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28K Posts

August 5th, 2006 22:00

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

2 Intern

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2.4K Posts

August 7th, 2006 19:00

Hi

what os are you runing

and what router

2 Intern

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28K Posts

August 8th, 2006 02:00

That's all it says?  Are you following my directions?  It should look something like this:

Windows IP Configuration

       Host Name . . . . . . . . . . . . : D820
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Mixed
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
       Physical Address. . . . . . . . . : 00-15-C5-09-89-EB

Ethernet adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
       Physical Address. . . . . . . . . : 00-16-CE-70-30-53
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 192.168.1.6
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DNS Servers . . . . . . . . . . . : 192.168.1.1
       Lease Obtained. . . . . . . . . . : Monday, August 07, 2006 7:28:10 PM
       Lease Expires . . . . . . . . . . : Tuesday, August 08, 2006 7:28:10 PM

This is output form my laptop when I run the command,  I am looking for something similar from yours.

Steve

8 Posts

August 8th, 2006 02:00

It says Windows IP Configuration

8 Posts

August 8th, 2006 16:00

That is all it says!:smileyindifferent:

2 Intern

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28K Posts

August 8th, 2006 17:00

Are you absolutely sure you are following the directions?  Without that ipconfig output, it makes it difficult to help you.

Steve

8 Posts

August 8th, 2006 22:00

Windows IP Configuration
 
Host Name: D7MBCQ81
Primary DNS Suffix:
Node Type: Hybrid
IP Routing enabled: No
WINS Proxy Enabled: No
 
Ethernet Wirless Connection 4
Connection Specific DNS Suffix:
Description: Belkin 54g Wireless USB Network Adaptor
 
ter#2
Physical Address: 00-11-50-C1-93-04
Dhcp Enabled: No
IP Addres: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 205.171.3.65
                       205.171.2.65

2 Intern

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28K Posts

August 9th, 2006 00:00

For some reason you have a static IP address. Normally, when you connect through a router, you need to have DHCP enabled.  Open Network Connections, right click your wireless network and select properties from the drop down menu.   Find the Internet Protocol (TCP/IP), select it and click Properties.  Make sure it is set to Obtain an IP address automatically, then OK your way out.  Now try to get a connection.

Steve

8 Posts

August 9th, 2006 00:00

It says that I have little or no connectivity :smileysad:

8 Posts

August 9th, 2006 01:00

Host Name: D7MBCQ81

Primary DNS Suffix:

Node Type: Hybrid

IP Routing Enabled: No

WINS Proxy Enabled: No

Ethernet Wwirless Connection 4

Connection Specific DNS Suffix:

Description: Belkin 54g Wireless Adapter

ter#2

Physical Address: 00-11-50-C1-930A

Dchp Enabled: Yes

Auto Configuration Enabled: Yes

IP Address: 169.254.4.109

Subnet Mask: 255.255.0.0

Default Gateway:

DNS Servers: 205.171.3.65

                       205.171.2.65

2 Intern

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28K Posts

August 9th, 2006 01:00

Turn off your router and your compter.  Then turn the router on first, wait a few minutes, and then turn on your computer.  Does it still get the limited or no connectivity message?   If so, run the ipconfig /all command again and post the results.

Steve

2 Intern

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28K Posts

August 9th, 2006 01:00

Did some tech support person have you change a bunch of settings on your computer?  How about on your router? 

This won't solve the problem, but it looks like you also need to go back into TCP/IP properties and change the DNS server settings to obtain the DNS server address automatically.

Is your router set up in access point mode or router mode?

Steve

2 Intern

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28K Posts

August 9th, 2006 02:00

Can you explain why it is set up as an access point?  How is the router connected to your modem?  Things are really messed up here.  I think you need to explain how everything is connected together because under normal circumstances, the router should be set up as a router.  This would only not be true if your modem was connected to another computer (because it only has a USB connection) and you are running internet connection sharing on the computer that connects to the modem.  
 
Steve

8 Posts

August 9th, 2006 02:00

It is set up as access point. I called the tech support for the ISP and they just had me type in the IP Address. Once I did that, the connection was fine, but when I check the status of the connection it show that the computer is not sending or recieving information.

8 Posts

August 9th, 2006 17:00

No It isn't connected to the modem, it is sharing with the computer that is. I have it on a wirless network. I have a belkin 54g wireless adaptor, that is connected by a USB cable. When I did have it connected to the router directly, I was not getting a connection either. I'm not sure what to do. I've done everything I can, but I have no clue what happened. All I can think is that when someone decided to "fix" my computer by downloading a bunch of stuff on it, something got a bug, or a file was corrupted. I deleted the files, and did a system restart, and still nothing.
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