Network will not send or recive

Question

I have a Dell Demension 3000 desktop. I had a wirless DSL network, and all of a sudden whenever I try to acess the internet an error message says 'server not found'. I have contacted the network provider, I have pinged and all packages were successful. I have rebooted my computer, I have done eveything humanly possible to fix this problem. I have it setup to a wirless network, and it has a strong signal, and is connected, but when I look at the properties, it is not sending or recieving information. My network card is fine, my network provider is fine. But, when I ping ANY IP address it does not recognize it. I'm out of options, can anyone help?:smileysad:

volcano11 · Answer

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

helmecj01 · Answer

Hi what os are you runing and what router

volcano11 · Answer

That's all it says? Are you following my directions? It should look something like this:

Windows IP Configuration

       Host Name . . . . . . . . . . . . : D820
       Primary Dns Suffix . . . . . . . :
       Node Type . . . . . . . . . . . . : Mixed
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
       Physical Address. . . . . . . . . : 00-15-C5-09-89-EB

Ethernet adapter Wireless Network Connection:

       Connection-specific DNS Suffix . :
       Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
       Physical Address. . . . . . . . . : 00-16-CE-70-30-53
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 192.168.1.6
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DNS Servers . . . . . . . . . . . : 192.168.1.1
       Lease Obtained. . . . . . . . . . : Monday, August 07, 2006 7:28:10 PM
       Lease Expires . . . . . . . . . . : Tuesday, August 08, 2006 7:28:10 PM

This is output form my laptop when I run the command, I am looking for something similar from yours.

Steve

Kirtie · Answer

It says Windows IP Configuration

Kirtie · Answer

That is all it says!:smileyindifferent:

volcano11 · Answer

Are you absolutely sure you are following the directions?  Without that ipconfig output, it makes it difficult to help you. Steve

Kirtie · Answer

Windows IP Configuration   Host Name: D7MBCQ81 Primary DNS Suffix: Node Type: Hybrid IP Routing enabled: No WINS Proxy Enabled: No   Ethernet Wirless Connection 4 Connection Specific DNS Suffix: Description: Belkin 54g Wireless USB Network Adaptor   ter#2 Physical Address: 00-11-50-C1-93-04 Dhcp Enabled: No IP Addres: 192.168.0.2 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DNS Servers: 205.171.3.65                        205.171.2.65

volcano11 · Answer

For some reason you have a static IP address. Normally, when you connect through a router, you need to have DHCP enabled. Open Network Connections, right click your wireless network and select properties from the drop down menu. Find the Internet Protocol (TCP/IP), select it and click Properties. Make sure it is set to Obtain an IP address automatically, then OK your way out. Now try to get a connection.

Steve

Kirtie · Answer

It says that I have little or no connectivity :smileysad:

Kirtie · Answer

Host Name: D7MBCQ81

Primary DNS Suffix:

Node Type: Hybrid

IP Routing Enabled: No

WINS Proxy Enabled: No

Ethernet Wwirless Connection 4

Connection Specific DNS Suffix:

Description: Belkin 54g Wireless Adapter

ter#2

Physical Address: 00-11-50-C1-930A

Dchp Enabled: Yes

Auto Configuration Enabled: Yes

IP Address: 169.254.4.109

Subnet Mask: 255.255.0.0

Default Gateway:

DNS Servers: 205.171.3.65

205.171.2.65

volcano11 · Answer

Turn off your router and your compter. Then turn the router on first, wait a few minutes, and then turn on your computer. Does it still get the limited or no connectivity message? If so, run the ipconfig /all command again and post the results.

Steve

volcano11 · Answer

Did some tech support person have you change a bunch of settings on your computer? How about on your router?

This won't solve the problem, but it looks like you also need to go back into TCP/IP properties and change the DNS server settings to obtain the DNS server address automatically.

Is your router set up in access point mode or router mode?

Steve

volcano11 · Answer

Can you explain why it is set up as an access point?  How is the router connected to your modem?  Things are really messed up here.  I think you need to explain how everything is connected together because under normal circumstances, the router should be set up as a router.  This would only not be true if your modem was connected to another computer (because it only has a USB connection) and you are running internet connection sharing on the computer that connects to the modem.     Steve

Kirtie · Answer

It is set up as access point. I called the tech support for the ISP and they just had me type in the IP Address. Once I did that, the connection was fine, but when I check the status of the connection it show that the computer is not sending or recieving information.

Kirtie · Answer

No It isn't connected to the modem, it is sharing with the computer that is. I have it on a wirless network. I have a belkin 54g wireless adaptor, that is connected by a USB cable. When I did have it connected to the router directly, I was not getting a connection either. I'm not sure what to do. I've done everything I can, but I have no clue what happened. All I can think is that when someone decided to 'fix' my computer by downloading a bunch of stuff on it, something got a bug, or a file was corrupted. I deleted the files, and did a system restart, and still nothing.

Networking, Internet, & Bluetooth

Network will not send or recive

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