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5294

January 6th, 2008 13:00

Networked printer: constantly spooling. IP numbers inconsistent?

I have a 3110cn printer that is connected to my network via a router.
 
It works when I first install the printer, but the next day whenever I try to print (from any computer on the network), it just keeps spooling and nothing appears.
 
John Sikking replied to a similar message in 2006 as follows:

" Your DHCP (from your router) has given a new IP number to your printer.  To check this go into your router and see which IP number has been assigned to it.  Next go into your printer queue's properties (printer/properties/the ports tab/configure ports/ look at the IP number).  Dollars to doughnuts that the IP number displayed no longer matches what is in your routers DHCP table."
 
And that seems to be right in my case.
 
How do I stop this problem occurring?
 
Piers

2 Intern

 • 

28K Posts

January 6th, 2008 15:00

What IP address does your router say the printer has?  What IP address does Windows say that your printer has?
 
Steve

4 Posts

January 6th, 2008 18:00

Steve The router says 192.168.0.4 Windows says 192.168.0.8 I guess the former changes because the address is allocated dynamically, but the latter stays the same because Windows doesn't know about the dynamic allocations? Piers

2 Intern

 • 

28K Posts

January 6th, 2008 19:00

Make sure the printer is not set to obtain an IP address automatically.   Set the printers IP address on the printer to something outside the range that would normally be assigned on your network, (like 192.168.0.50), and then change then add the new port in the Windows Printers folder to the new IP address.
 
Steve

4 Posts

January 6th, 2008 20:00

Thanks Steve. Played around with printer menus and think I have set it to a fixed address. Reset each computer accordingly - seems to be working!

Thanks again

Piers
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