4 Posts

May 22nd, 2006 04:00

The printer has a share name and is already setup on the laptop (computer B). When I print from the laptop, while selecting that printer, it shows that the document has printed. The problem is just that nothing comes out of the printer. Any other suggestions?
Thanks.

2 Intern

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12K Posts

May 22nd, 2006 04:00

Did you give the priner a "Share Name".  You must install the printer on Computer B by using the Add A Priner Wizard.  Add the priner by using this method:

 

\\computerA\sharedprinter  where Computer A is the name of the Computer it is phyically attached to and shared printer is the Share name you gave the printer

4 Posts

May 22nd, 2006 05:00

Yes, I can print from the home computer. I'm fairly certain that the drive is up to date. How would I check that though?

2 Intern

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12K Posts

May 22nd, 2006 05:00

Can you print from the "home" computer?  If might be a driver issue with the networked machine.  Check to see if there is a more current driver available than what you are using.

2 Intern

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12K Posts

May 22nd, 2006 05:00

Go to the maker's website and search for the versions available.  I would go the Event Viewer on the home machine and see what errors are there associated to the printer and vice versa on the shared machine.

4 Posts

May 25th, 2006 03:00

Downloaded updates, but the problem persists. Any other ideas?

2 Intern

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12K Posts

May 25th, 2006 05:00

Did you check the Event Viewer?

5 Posts

May 25th, 2006 14:00

You are now getting into a permissions issue.  Right click on the printer --> properties --> security tab.  Check to see if the usser you're logged on as has permissions to print to this printer.
No Events found!

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