2 Intern

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28K Posts

November 11th, 2005 02:00

Please give us more information on the network setup.  Is it using a wired or wireless connection?  Which model computer is having the problem?  Which version of Windows is it running?  Have you tried disabling the McAfee firewall temporarily?

Steve

6 Posts

November 13th, 2005 19:00

Wired network, dimention 9100. Other computers on network run a mix of XP and 2000.
Basic network running thru a switch with ADSL connection. Connection to ADSL is ok. Other computers can access the computer.

6 Posts

November 13th, 2005 20:00

Yes network adapter power settings are correct. Disabling the McAfee firewall does not make a difference.

2 Intern

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28K Posts

November 13th, 2005 20:00

When the network goes out, can you open a command prompt and use the ipconfig /release /renew command to get the network working again?   When the network goes out, do the link lights on the network adaper remain lit?

Steve

2 Intern

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28K Posts

November 13th, 2005 20:00

Are the power settings on the network adapter set to never shut off the network adapter to save power?  Have your tried temporarily disabling the McAfee firewall?
 
Steve

6 Posts

November 13th, 2005 21:00

Can not get the network working using the comand prompt. The orange light remains lit on the adapter.

6 Posts

November 13th, 2005 23:00

Uninstaled McAfee Security which came preinstalled and reinstalled the program.
For some reason it would not recognise the firewall settings. All settings are the same as before reinstall, but now recognising the settings.

Cheers.

2 Intern

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28K Posts

November 13th, 2005 23:00

Great!  It would be helpful to others reading this thread if you told us what the problem was and how you solved it.  Thanks.

Steve

6 Posts

November 13th, 2005 23:00

I think I have finally got it sorted out. Thanks for the help.
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