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42678
October 18th, 2004 23:00
Networking/Internet problem
Hi everyone.
I'm trying to figure out why my newer desktop, a Dell Dimension 8300, 3.2GHz, Windows XP will not let me view any web pages. It is networked to the older desktop (Dimension XPS R400, 400 MHz, Windows 98) via a Linksys router, which is connected to a Toshiba cable modem. The older computer accesses the web fine, but when I open internet explorer on the 8300 it says "detecting proxy settings..." for a second then displays Page Cannot Be found. It won't even let me access my router's options at
http://192.168.1.1... I have tried unplugging the router and modem to let them reset, which is what I typically do when this happens, but it didn't work. The built-in network adapter on the motherboard, an Intel PRO/100 VE, doesn't seem to shut off when the computer is off, therefore not allowing me to reset the connection. I tried uninstalling the device and system restore but nothing seemed to work. I don't think it's a hardware problem, but perhaps something with a connection setting. The only thing is all my settings under network and internet settings are correct and how they should be.
The connection on the 8300 does recognize the cable if is plugged or unplugged, and there are small numbers of packages being sent and received. It will even ping IP's in the command prompt with 0% package loss.
Occasionally it will also say little or no connectivity. It has said that before, and all I needed to do was unplug the modem and router to correct that. Problem is, the ethernet jack on the computer is always powered and won't connect to the internet. Even with the computer off, my modem says it is connected to the PC, which has never happened before.
Can anyone help? I'm thinking the proxy message might have something to do with it, but under the control panel all the internet settings are fine.
Thanks,
Matt
Edit: I even tried just the cable modem connected to the computer with USB, and it still didn't work...
Message Edited by gibinaw on 10-18-2004 07:17 PM
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gibinaw
12 Posts
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October 20th, 2004 00:00
gibinaw
12 Posts
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October 20th, 2004 00:00
gibinaw
12 Posts
0
October 20th, 2004 01:00
gibinaw
12 Posts
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October 20th, 2004 01:00
Kazaa Resurrection is basically a cleaned version of Kazaa. It doesn't contain any spyware or anything like that.
volcano11
2 Intern
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28K Posts
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October 20th, 2004 01:00
Let us know what you find. Problems like this are often difficult to solve, and we are all looking for new solutions.
Steve
volcano11
2 Intern
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28K Posts
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October 20th, 2004 01:00
Given the following facts -
(1) neither USB nor ethernet work - suggesting this a software problem with Windows and its ability to obtain an IP address, and (2) the problem started after installing Kazaa Resurrection - again suggesting a software problem.
I would recommend that you attempt to do a repair installation of Windows XP (after which you will have to reinstall SP2 and any other Windows updates that have come out since SP2) or if that fails, reinstall Windows XP.
You might also want to do a search using google.com to see if anyone else has had problems with networking after installing Kazaa Resurrection.
Steve
volcano11
2 Intern
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28K Posts
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October 20th, 2004 01:00
What is Kazaa Resurrection? Everytime is even see the word "Kazaa" it gives me the heeby jeebies since Kazaa and the garbage that comes with it has the potential of causing so many problems on computers. Have you removed any spware that might have come with anything related to Kazaa?
Steve
gibinaw
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October 20th, 2004 01:00
gibinaw
12 Posts
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October 22nd, 2004 23:00
-Matt