Margaret,

Try running the Finding System Information Tool and post the information back here.

Rick

Thanks for sending me a virus! Luckily my Internet Security program trapped the Trojan!

Mlaw1975,

Your security program is getting a false positive. All it does is provides information like this, which is important for us to find out the information to help correct your issue.

Rick

OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
Original Install Date:     8/4/2011, 2:26:21 PM
System Boot Time:          1/15/2012, 7:37:57 AM
System Manufacturer:       Dell Inc.
System Model:              XPS L501X 
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
BIOS Version:              Dell Inc. A08, 7/26/2011
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rick-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 58-94-6B-97-73-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 58-94-6B-97-73-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 58-94-6B-97-73-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1041:544b:acd5:509d%17(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.7.101(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, January 15, 2012 7:38:46 AM
   Lease Expires . . . . . . . . . . : Monday, January 16, 2012 7:39:39 AM
   Default Gateway . . . . . . . . . : 192.168.7.1
   DHCP Server . . . . . . . . . . . : 192.168.7.1
   DHCPv6 IAID . . . . . . . . . . . : 391681131
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-CC-BD-3B-F0-4D-A2-6B-2E-1D
   DNS Servers . . . . . . . . . . . : 75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 1C-65-9D-AF-92-E2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F0-4D-A2-6B-2E-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.pa.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14a3:1a4b:3f57:f89a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::14a3:1a4b:3f57:f89a%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Hello,

I just encountered the same thing, could it be possible that a battery could cause this?