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3 Posts
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2345
October 7th, 2008 17:00
NO internet connection HELP PLEASE
Hello,I would be so gratful if someone could help me I have been able to connect to the internet no problem and now all of a sudden there is no connection all the lights on my BT Home hub are as they should be plus i'm able to connect with in using my laptop but my desk won't work my ip address on the desk top is 169.254.233.21 which i know it shouldn't be but i can't change it, please could someone help me. thank you so much
ANother error message is telling me restart THE dchp server which i tried to do without any joy
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volcano11
2 Intern
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28K Posts
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October 7th, 2008 20:00
Please provide more information. Which version of Windows is running on the computer that can't connect? Are you connecting by wired ethernet or wireless? Have you tried power cycling the router (turning it off then turning it back on)?
Steve
Vennells
3 Posts
0
October 8th, 2008 07:00
Hi Steve,
I am running vista operating system trying to connect with an ethernet cable,yes and tried reboting several times and no joy
dawooddoe
24 Posts
0
October 8th, 2008 13:00
Ensure you have enabled DHCP setting on router by going to router configuration page, if not it won't assign IP to your computer, and your computer will end up getting 169.x.x.x IP. Also you can try to connect to other ports of router, sometimes the problem can due to faulty router port.
The other method is to configure the IP, netmask, gateway and DNS info on the network adapter manually, then test to ping gateway IP and connect to Internet.
dawooddoe
Home Network and Wireless Network Help
Vennells
3 Posts
0
October 8th, 2008 14:00
Hi,
I did try yesterday to re-set/ restart the DHCP SERVER but the options were greyed out, even though i'm logged on as administrator, I'm not sure how to Ping gateway IP so would be grateful for your help.
Kind Regards
Sara.
dawooddoe
24 Posts
0
October 18th, 2008 01:00