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7925

March 7th, 2015 07:00

No internet connection

The ethernet adapter media is disconnected ,, can someone please help me fix the problem i can't connect to the internet

system info:

Host Name:                

OS Name:                   Microsoft Windows 8 Pro

OS Version:                6.2.9200 N/A Build 9200

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:         

Registered Organization:  

Product ID:               

Original Install Date:     01/02/2014, 16:25:52

System Boot Time:          03/07/2015, 17:31:00

System Manufacturer:       Gigabyte Technology Co., Ltd.

System Model:              To be filled by O.E.M.

System Type:               X86-based PC

Processor(s):              1 Processor(s) Installed.

                           [01]: x64 Family 6 Model 58 Stepping 9 GenuineIntel ~3400 Mhz

BIOS Version:              American Megatrends Inc. FC, 02/25/2013

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume1

System Locale:             he;Hebrew

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+02:00) Athens, Bucharest

Total Physical Memory:     3,564 MB

Available Physical Memory: 2,851 MB

Virtual Memory: Max Size:  4,204 MB

Virtual Memory: Available: 3,251 MB

Virtual Memory: In Use:    953 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              

Hotfix(s):                 138 Hotfix(s) Installed.

                           [01]: KB2712101_Microsoft-Windows-CameraCodec-Package

                           [02]: KB2727528

                           [03]: KB2737084

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                           [05]: KB2756872

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Network Card(s):           1 NIC(s) Installed.

                           [01]: Realtek PCIe GBE Family Controller

                                 Connection Name: Ethernet

                                 Status:          Media disconnected

Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                           Virtualization Enabled In Firmware: No

                           Second Level Address Translation: Yes

                           Data Execution Prevention Available: Yes

4 Apprentice

 • 

1.8K Posts

March 10th, 2015 10:00

Hi,

The first thing I would recommend doing is going to our Networking and Wireless Support Center and following the links for troubleshooting your wired and/ or wireless connections.  You'll find a lot of great information there that can help you resolve your internet connection issues.

Once you've tried those troubleshooting steps please stop back and let us know if it helped resolve your problems.  If it doesn't, we'll see if there are any other steps we can try.

Thanks,

Todd

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