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Hi Chris Jennings,

Did you install the chipset drivers before attempting to install the network drivers?

Please refer the following link for instructions to install all the drivers in a correct order after reinstalling the operating system: http://dell.to/Ynnsnr

Do let me know the results.

Hi Kalyan

Thanks so much for your reply.  Unfortunately I am not computer savvy enough to understand this.  I've got the list of downloads and I've got the page showing the order in which they should be installed, but cannot relate one to the other.eg the first on the list is Dell System Softward, but nowhere on this list does it say Dell System Software, so how do I know which one is which?

As I said - I'm not computer savvy. I can use a computer, but I have absolutely no idea how it works!

Chris

Hi Chris,

Some of the drivers listed in the article are not applicable to Inspiron N5050. Skip the ones that are not available in the “Drivers & Downloads” page for Inspiron N5050. To install the drivers:

1. Please visit - http://dell.to/15M9G6M
2. Enter your computer’s Service tag and click “Submit”
3. Click “Drivers and Downloads” tab, and then select the operating system as Windows 7 32 or 64-bit based on what's installed in your laptop
4. Begin with the drivers under the category “Chipset” and then install the drivers under “Audio”
5. Expand the category “Video” and install the “Intel Graphics Drivers”
6. After that, install the drivers listed under the category “Application”
7. Restart the computer whenever you are prompted
8. Now try installing the network drivers listed under category “Network”
9. Once that is done, install the touchpad drivers listed under “Mouse, Keyboard & Input Devices”.

Do let me know how it goes.