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13 Posts

10979

June 18th, 2005 00:00

no itnernet...

PROBLEM:
replaced on the  shipped computer  xp home edition with xp professional, solved all (monitor, DVD etc drivers), network adapter intel pro/100 ve is working, but still no internet. Tried all possible drivers, does not work...
Does anybody knows the solution? my second comp is ok, so its  the way in the web now
cheers,
ps oh, sorry the dead guy is Dimension 3000, connection - LAN (cable modem), OS - win xp pro sp1
 cheers

4.4K Posts

June 18th, 2005 00:00

Rom_UK,

Did you reinstall the " Chipset Software", and perhaps the " Desktop System Software"?

If you did, how is the 3000 connected to the Internet? Is it through a router? If so which one? Is your connection to the Internet ADSL or cable?

It would be useful to see the complete output of "ipconfig /all". That can be obtained by opening a cmd.exe window (Start/Run cmd.exe). In the window that opens, type

ipconfig /all


Then select all the output that results by dragging the mouse cursor over it with the left mouse button held down. Once it's all highlighted, click on the right mouse button. That will transfer the output to the clipboard. Then paste the output into a reply to this message.

Jim

13 Posts

June 18th, 2005 01:00

ps Forgot!!! when i try to ipconfig/all comp does not recognize this command like  cmd at all....

13 Posts

June 18th, 2005 01:00

Jim

ok, i'll try to explain :

let's call dimension 3000 "new comp", we'll not mess up with my two comps:smileysurprised:, it  runs windows xp pro fesssional, it's connected through cable modem RCA dcm325, i've no router, i reset modem (5 minute pause) between switching the comps( taking modem cord out of new comp and iserting it into an old one)

when i type ipconfig/all i get " 'ipconfig/all' is not recognized as an internal or external command, operable programme or batch file
ok, i hope i crystalized the prob a bit, sorry for messing up with comps, and cheers a lot
 

2 Intern

 • 

28K Posts

June 18th, 2005 01:00

The command you need to type is ipconfig /all not ipconfig/all (note the space between the g and the /).

Steve

13 Posts

June 18th, 2005 01:00

Jimw,thank you very much for the answer, I re- installed  " Chipset Software", and  " Desktop System Software", I also tried to  configurate  ip before I saw your reply, comp didn't work, I've reseted modem with two computers, now dimension has internet, but i can't ping it as well as i can't ipconfig it..
answering your questions:
 
 Is it through a router?  no,
Is your connection to the Internet ADSL or cable? cable
thank you, i hope you've faced such type of problem, maybe you know ohw to sort it out


 

4.4K Posts

June 18th, 2005 01:00

Rom_UK,

At least in the US, most cable modems are configured to accept only one Ethernet connection at a time. If another Ethernet device is to be connected, the modem needs to be powered off for about five minutes before it will accept another Ethernet device.

Can you explain exactly what you mean by "i can't ipconfig it"? Clearly you'll need to write the output down, or create a text file containing it, and transfer the file to a system that can connect to the Internet in order to post it. Also, when you say "now dimension has internet", does that mean that while the Dimension 3000 can connect to the Internet, it cannot connect to, or be seen by, your other computer? Are both receiving IP addresses from the cable modem? If so, the cable modem must include a router and DHCP server. What model cable modem do you have?

(edit) Regarding your most recent post - what operating system is the Dimension 3000 running?

Jim

Message Edited by jimw on 06-17-2005 07:26 PM

4.4K Posts

June 18th, 2005 02:00

Rom_UK,

I suspect you now have two of us confused. The space must be present in what you type into the cmd.exe window, or you'll receive the error you reported!

Jim

13 Posts

June 18th, 2005 02:00

Volcano, sorry, the space is just in the message, i miss-typed, of course there is no space in the command

13 Posts

June 18th, 2005 16:00

Gentelmen, I guessed I'm the most stupid person in networking, now I'm almost sure:smileyhappy:, but with space or without, it says "error"... so, any ideas, please?

thank you, sorry for bothering

4.4K Posts

June 18th, 2005 17:00

Roman,

I trust you're planning to post the command's output!

Jim

13 Posts

June 18th, 2005 17:00

Finally! maybe it was system error, but i can ipconfig/all now(without space)...just appeared after 15-18  trials...cheers ,gentelmen, see you later

4.4K Posts

June 18th, 2005 18:00

Roman,

In case you're still receiving that error, let's try something.

Open a cmd.exe window as before. But this time, in the window that opens, type the following two commands:

cd \windows\system32
ipconfig /all

If that results in correct output from "ipconfig", there's a problem with a setting on your system called the "PATH" environment variable. How that happened I don't know, but I hope it's unrelated to the network problem.

Jim

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