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January 15th, 2008 21:00
No wireless connection after installing latest windows updates
Hi There.
Dell Inspiron 1501, 2GB Ram. Vista home premium. Belkin Mimo + wireless modem router.
Since the latest automatic updates have been installed, I am unable to connect to the internet. My connection is only local to the router. If I do a system restore prior to the automatic updates the connection works fine. Not an ideal solution as the updates still install each day, forcing me to perform a daily system restore.
Any ideas would be greatly appreciated thanks.
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volcano11
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January 15th, 2008 23:00
alanmcc1964
9 Posts
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February 4th, 2008 18:00
volcano11
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February 4th, 2008 18:00
To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve
alanmcc1964
9 Posts
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February 4th, 2008 18:00
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Alan>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : AlanHome
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
PPP adapter VMCLite:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMCLite
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.181.31.81(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 10.206.65.68
10.206.65.68
Primary WINS Server . . . . . . . : 10.11.12.13
Secondary WINS Server . . . . . . : 10.11.12.14
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:10.181.31.81%18(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.206.65.68
10.206.65.68
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Alan>
You will notice that I am connected through VMC lite, which is a mobile phone broadband modem connection. Please let me know if I need to disconnect from this and try connecting through my modem router to give you the information needed. Thanks
alanmcc1964
9 Posts
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February 4th, 2008 19:00
Should I be fortunate enough to find a solution I will post it. Maybe before then I will have reformatted and went back to XP :smileywink: In the meantime, thanks for your time and greetings from the Emerald Isle.
Alan
alanmcc1964
9 Posts
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February 4th, 2008 19:00
Apologies Steve, all this is new to me. Right, I show as being 'connected with limited connectivity'.
Not a lot of information having run the command this time.
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Alan>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : AlanHome
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Alan>
Thanks for your patience, Alan
alanmcc1964
9 Posts
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February 4th, 2008 19:00
volcano11
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February 4th, 2008 19:00
That's a realy puzzle. The network adapters don't show up in the ipconfig output, yet they are present in the network connections. I am at a loss, sorry. I suggest that you post in the Software Vista section of the forum and see if any of the Vista capable people over there can help. Good luck.
Steve
alanmcc1964
9 Posts
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February 4th, 2008 19:00
Broadcom 440x10/100 integrated controller
Dell Wireless 1490 Dual Band WLAN Mini-card
Neither has a yellow exclamation mark and under properties/general tab, both devices are working correctly.
volcano11
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February 4th, 2008 19:00
Since we are troubleshooting the wireless connection, it doesn't help that you ran this command while it wasn't trying to connect by wireless. Furthermore the output doesn't even show the presence of a wireless network adapter. Disconnect, get within range of the router and run the command again. Post the output.
Steve
volcano11
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February 4th, 2008 19:00
I don't know how much I can help becuase I have no experined with Vista.
Open Network Connections by clicking the Start button, clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections. What network connections show up there?
Steve
volcano11
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February 4th, 2008 19:00
Is that the complete output? It does not show any network adapters at all. If you open Device Manager and expand the listing for Network Adapters, what devices are listed there?
Steve