So I downloaded the driver off the dell website that should work on the network card installed and tried to update my driver (which right now is called [(some numbers) Adapater] and it did not recognize the downloaded driver as a better up to date software or something so that didnt work. I then downloaded Service Pack 1a off of the microsoft website and isntalled it on my computer thinking the network card would either A; automatically install itself, or B; the network drivers would work. Neither of these worked. Does anyone have any suggestions for me? I would really like to get this computer up and running on the internet so I can install all the regular programs I use daily. Would intalling AOL on the machine possibly help? I recall back in the day it would install network drivers for you? Not sure if it does and if it does, if it works. Any advice would be helpful.
Attempting to install AOL on this system will only cause further problems. What's missing are the "chipset drivers" that are needed in order for the devices integrated on the motherboard to be recognized. Here is the complete list of Dell XP downloads for the GX240. Oddly, there are two entries for the chipset drivers. I'm not sure why that is. The more recent appears to be the one described as "Intel Chipset Software Installation Utility". I'd suggest trying that first.
You might also want to look over Dell's list of XP Reinstall Guides<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>for the GX240.
Since you're installing XP from scratch on this system, you should obtain a copy of the Service Pack 2 CD and install it. There were many important security and reliability changes included in Service Pack 2, and it's best to have it installed from the time a machine is put in service.
Jim, I installed the newest, Intel Chipset Software Installation Utility, and unfortunately that did nothing. I looked around and could not find a way to uninstall it so I could try and install the other chipset. Is this possible? or do I have to reinstall windows completely? I tried to install the other chipset without uninstalling the current one and it would not let me do that. If reinstalling windows and then the other chipset does not work, what are your next suggestions? I also tried manually picking the network device and then updating the drivers, which worked, but I get an error that the device is not working properly (Code 10), or something like that. Don't know if that helps. Thanks again for the help
Chipset drivers can't be uninstalled. But it's extremely rare to have any need to reinstall them unless XP itself has been reinstalled. So at least for the moment, I don't think they're either making things better or worse. Nothing changed as a result of the one you successfully installed - right?
What we need to figure out is why the network driver itself isn't working. What happens if you just uninstall the one that's there, and reboot, letting XP detect the device during the restart? As you've discovered, device driver error messages can be very cryptic and the advice from Microsoft about them is even more cryptic. Knowing what the exact error message is, as well as any errors that are related appearing in the System event log would perhaps help.
well there isnt really one that is detected right now. The only thing that is displaeyd is the 1394 Net Adapter. other than that, there is nothing. Even when I uninstall it and have the computer detect it, it only detects the 1394 Adapter and nothing else.....
haha it was actually turned off in the BIOS. Not sure why the company that gave me the computer would have had it turned off but that was the only reason why it was working. I now feel stupid for all the work I have been doing to try to get it to work and all the help I have tried to seek. Thanks for all your help guys. Sorry for wasting your time
XxTWDxX
8 Posts
0
June 23rd, 2005 11:00
Thanks
jwatt
4.4K Posts
0
June 23rd, 2005 17:00
XxTWDxX,
Attempting to install AOL on this system will only cause further problems. What's missing are the "chipset drivers" that are needed in order for the devices integrated on the motherboard to be recognized. Here is the complete list of Dell XP downloads for the GX240. Oddly, there are two entries for the chipset drivers. I'm not sure why that is. The more recent appears to be the one described as "Intel Chipset Software Installation Utility". I'd suggest trying that first.
You might also want to look over Dell's list of XP Reinstall Guides<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>for the GX240.
Since you're installing XP from scratch on this system, you should obtain a copy of the Service Pack 2 CD and install it. There were many important security and reliability changes included in Service Pack 2, and it's best to have it installed from the time a machine is put in service.
Jim
XxTWDxX
8 Posts
0
June 27th, 2005 12:00
XxTWDxX
8 Posts
0
June 28th, 2005 10:00
Jim, I installed the newest, Intel Chipset Software Installation Utility, and unfortunately that did nothing. I looked around and could not find a way to uninstall it so I could try and install the other chipset. Is this possible? or do I have to reinstall windows completely? I tried to install the other chipset without uninstalling the current one and it would not let me do that. If reinstalling windows and then the other chipset does not work, what are your next suggestions? I also tried manually picking the network device and then updating the drivers, which worked, but I get an error that the device is not working properly (Code 10), or something like that. Don't know if that helps. Thanks again for the help
Thomas
jwatt
4.4K Posts
0
June 28th, 2005 21:00
Chipset drivers can't be uninstalled. But it's extremely rare to have any need to reinstall them unless XP itself has been reinstalled. So at least for the moment, I don't think they're either making things better or worse. Nothing changed as a result of the one you successfully installed - right?
What we need to figure out is why the network driver itself isn't working. What happens if you just uninstall the one that's there, and reboot, letting XP detect the device during the restart? As you've discovered, device driver error messages can be very cryptic and the advice from Microsoft about them is even more cryptic. Knowing what the exact error message is, as well as any errors that are related appearing in the System event log would perhaps help.
Jim
speedstep
9 Legend
•
47K Posts
0
June 29th, 2005 08:00
Perhaps its the INTEL model
Release Title: Network: Intel Gigabit LOM, Driver, Windows 2000, Windows NT 4.0, Windows XP, Multi
Language, Multi System, v.7.0.34.2, A01
Release Date: 10/30/2003
Description: Intel PRO/1000 Network Drivers
http://ftp.us.dell.com/network/R66787.EXE
XxTWDxX
8 Posts
0
June 29th, 2005 12:00
Hydralisk00222
2 Intern
•
2.4K Posts
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June 29th, 2005 13:00
XxTWDxX
8 Posts
0
June 29th, 2005 13:00
I do not think that is the case but I will check when I get home.
speedstep
9 Legend
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47K Posts
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June 29th, 2005 17:00
speedstep
9 Legend
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47K Posts
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June 30th, 2005 11:00
XxTWDxX
8 Posts
0
June 30th, 2005 11:00