9 Legend

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30.3K Posts

August 14th, 2011 13:00

BlueVest,

 

Are you using these Recommended Wireless Router Settings, I use channel 11.

 

 Setting up the Dell Wireless Printer Adapter 3300 should help you walk through the process. Are you using a different SSID? Password is at least 13 characters long? If it doesn't connect, try connecting it to your neighbor network, fake a password, it will fail, then try your own network and it should connect.

 

 

Rick

3 Posts

August 15th, 2011 16:00

Hi Rick

I reinstalled all the drivers and the printer will work if I hardwire it to my computer.  When i try to set up my 3300 adapter, I get the error msg that my adapter is unable to join the network.  I verified all my security keys and everything matches.  I then tried to connect to my neighbours and then again to mine and still no dice.

 

Any other suggestions?

9 Legend

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30.3K Posts

August 15th, 2011 19:00

BlueVest,

 

WPA-PSK(TKIP) Security (Personal)

mixed mode

channel 11

password at least 13 characters long

 

Firewall turned off in the wireless router? Some wireless routers have firewall settings I have mine turned off.

 

 

Rick

3 Posts

August 26th, 2011 16:00

Yes, i talked to dell support and we followed everything here, still not working.  I called Dell support and they were not helpful.  Is the adapter out of date? I have had it for awhile.

9 Legend

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30.3K Posts

August 26th, 2011 17:00

BlueVest,

 

The Dell 3300 wireless print adapter has to connect to in the G mode. If you have the router set for N mode, the wireless print adapter will not connect.

 

 

 

Rick

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