Describe your network setup in as much detail as you can.  Type and model of wireless card and wireless router would be very helpful.  Information on your network like encryption type and security measures would also be good to know.  Is vista managing the wireless connection or are you using 3rd party software that goes with the card?

 

Make sure you have all critical/recommended updates for vista installed via microsoft update (I'm not aware of any relating to wireless but I also don't have vista).  Other generic advice would be to install the latest firmware on the router and latest drivers for your wireless card.

My computer :

Dell Dimension E521; Rating 3.2 windows experience index processor and athlon(tm)

RAM:2046 MB; 32~bit operating system

Purchased in 2007 and all software purchased and installed this year.

Secure wireless network - broadband - isp - Tiscali

Belkin wireless network utility

Belkin router 54g, Ref: F5D7632-4, version 4001UK

 

I am not very technical with regard to most of this info, I believe the wireless card is already installed in the computer.  How would I locate/identify this?  Let me know if I have missed anything.

 

Many thanks for your earlier response.

 

Answers to your questions:

 1) no

 2) no - the computer is in another room from the router and is not connected to it by cable.

 3) I have an Belkin Adapter connected to the E521 which picks up the signal from the router.

 

Here is the result from the CMD seach command:

 

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\acg2>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : acg2-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Ilyas07:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Belkin 54g Wireless USB Network Adapter #
3
   Physical Address. . . . . . . . . : 00-17-3F-AB-DA-79
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::38da:5460:67cc:2690%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 19 July 2007 21:28:43
   Lease Expires . . . . . . . . . . : 26 August 2143 05:17:17
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 301995839
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
   Physical Address. . . . . . . . . : 00-18-8B-61-1A-A9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4136:e37a:470:305e:3f57:fdfc(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::470:305e:3f57:fdfc%8(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{446C68F5-9493-4699-8C3E-64C99F2CD
043}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : isatap.Belkin
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.3%16(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Disabled

 

I apologize ahead of time if I'm a little confused here.  I think you have the following:

 

1) A combination DSL Modem and Wireless Router (the Belkin).  This is likely connected to your phone line.

 

2) A dimension desktop that you are having problems connecting to the internet with (ultimately though the belkin router)

 

 

This brings up the following set of questions:

 

1) Do you have any other computers you are attempting to connect to the internet?

2) Is the E521 you're having problems with near the belkin router or physically connected to it (with a cable) in any way?

3) Do you see a wireless antenna anywhere on or connected to the E521?

 

Click start, in the search box, type CMD .  Double click the result to open a command window.  In the command window, type    IPCONFIG /ALL   and copy and paste the results here.