Problem With Broadcom 570x Gigabit Integrated Controller

Question

Alright so here's the problem along with what I've done to try and fix it thus far.   Whenever I try and connect, it spends a minute at aquiring I.P. Address. Then it tells me I have limited or no connectivity, and I recieve 0 packets.   I have uninstalled and reinstalled the driver, downloaded the optional newer driver version from dell.com, tried it with different cables that work on other computers, and tried to connect at different ports that work fine for other computers.   I have an Inspiron XPS Gen2 and am stumped as to how to fix this without forking out +160$ which I can't really afford right now in college. Anyone have any ideas or suggestions?   Thanks for reading, Matt

volcano11 · Answer

Try downloading and running winsockfix for Windows XP from the Here Steve

gordonme · Answer

Hmm, I downloaded and ran the WinSock fix, it's still not working. Thanks though.   Matt

volcano11 · Answer

How are you connecting this to the internet? Is it a router? a cable modem? a dsl modem? or a LAN connection at your college? Is there any other place where you can try to connect and if so, are you successful at another location? Have you tried running the diagnostics on then network adapter (they are in the Broadcom Control Suite)?

Steve

d31b0y · Answer

I had a similiar problem. I changed the network card properties, and it works fine now. Right click 'My Network Place' right click the connection you have set up. Configure the network card with the 'configure' button. Go to the advanced tab, click 'speed & duplex' and ensure the value is set to 'auto'.

gordonme · Answer

Steve - I am connecting to the internet through a LAN at my college. I have tried to connect at my house(where it worked a few months ago) and was unsuccessful there too. My roommate and others are able to plug in on the same wire I'm trying to connect with and connect to the internet.   On my broadcom 570x I ran the diagnostics test and they all passed. On my '1394 Net Adapter' though I did not have the option to run diagnostic tests. On my Net Adapter, it says my Driver Status is not loaded, my Bus Type is unsupported, and under Statistics everything is 0 or N/A if any of that matters.     And my Speed & Duplex is set to Auto.   Thanks for the help so far I appreciate it, Matt

volcano11 · Answer

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

gordonme · Answer

So you know I am on a wireless connection but it is very slow and won't allow me to run most programs such as messengers. Here's the output from the ipconfig.

C:\Documents and Settings\Matt>ipconfig /all

Windows IP Configuration

       Host Name . . . . . . . . . . . . : Matt
       Primary Dns Suffix . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : slu.edu

Ethernet adapter Wireless Network Connection 2:

       Connection-specific DNS Suffix . : slunet.slu.edu
       Description . . . . . . . . . . . : Dell Wireless 1370 WLAN Mini-PCI Card
       Physical Address. . . . . . . . . : 00-14-A5-55-2B-27
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 172.22.185.28
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Default Gateway . . . . . . . . . : 172.22.185.254
       DHCP Server . . . . . . . . . . . : 1.1.1.1
       DNS Servers . . . . . . . . . . . : 165.134.31.110
                                           165.134.76.110
                                           165.134.96.110
                                           165.134.159.110
                                           165.134.1.25
       Lease Obtained. . . . . . . . . . : Wednesday, September 06, 2006 11:15:58 AM
       Lease Expires . . . . . . . . . . : Wednesday, September 06, 2006 1:15:58 PM

volcano11 · Answer

Is that the complete ipconfig output? It doesn't even show the presence of an ethernet network adapter. If you open Network Connections, is there a Local Area Connection listed there? If so, which ones? Have you tried reinstalling the drivers for the ethernet adapter?

Steve

gordonme · Answer

My fault, I was messing around with it and accidentally had it disabled when I ran the ipconfig. Woops... Also I have tried uninstalling and reinstalling the driver. Here is the useful ipconfig.

C:\Documents and Settings\Matt>ipconfig /all

Windows IP Configuration

       Host Name . . . . . . . . . . . . : Matt
       Primary Dns Suffix . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : slu.edu

Ethernet adapter Wireless Network Connection 2:

       Connection-specific DNS Suffix . : slunet.slu.edu
       Description . . . . . . . . . . . : Dell Wireless 1370 WLAN Mini-PCI Card
       Physical Address. . . . . . . . . : 00-14-A5-55-2B-27
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 172.22.185.28
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Default Gateway . . . . . . . . . : 172.22.185.254
       DHCP Server . . . . . . . . . . . : 1.1.1.1
       DNS Servers . . . . . . . . . . . : 165.134.31.110
                                           165.134.76.110
                                           165.134.96.110
                                           165.134.159.110
                                           165.134.1.25
       Lease Obtained. . . . . . . . . . : Wednesday, September 06, 2006 1:37:51 PM
       Lease Expires . . . . . . . . . . : Wednesday, September 06, 2006 3:37:51 PM

Ethernet adapter Local Area Connection 3:

       Connection-specific DNS Suffix . :
       Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller
       Physical Address. . . . . . . . . : 00-12-3F-D9-C3-EF
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Autoconfiguration IP Address. . . : 169.254.10.83
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . : 165.134.1.254
       DNS Servers . . . . . . . . . . . : 165.134.1.25
                                           165.134.20.3

C:\Documents and Settings\Matt>

gordonme · Answer

still not fixed if anyone has any other ideas

mmalibaba · Answer

OK ... Let me see if I can be of any help ... first of all ... I faced the same problem. I am in India. I connect through ADSL modem. My Phone Carrier that provides me with the ADSL Internet connection requires me to login using a username n password. Just plugging in the LAN cable coming out of the DSL modem gives me the same message i.e. Limited Connectivity. However, after I double click on the Network Connection that I have setup to connect to this provider ... it asks for the username n password and then establishes the connection saying LAN Connected instead of that Limited Connection message.   Another thing I have noticed from ur ipconfig command's output is that IP Address and Default Gateway are on different Subnetworks .... So there is some problem with that probably ... ur Internet Service Provider might have a firewall in between ur subnetwork n the Default Gateway n u might need a username n password to pass through it. However, if others can connect without problem from the same LAN cable then there is some problem with the way u have IP Address configured if it is static IP that u have punched in.   Let me know if this was helpful or if u have solved (n how ) ur problem. Thanks.   mmalibaba

Networking, Internet, & Bluetooth

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