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10996
April 6th, 2011 17:00
problem with dell wireless manager
sounds stupid but...i have had accidently deinstall dell wireless manager. I cant connect to wireless network now because all what i get is "local acces only" Any idea where to find it and install again, please? Second Q is - this program caused lots of problems earlier..does anyone experienced similiar problems like freezing and "this program stopped working" messages?
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PudgyOne
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April 6th, 2011 18:00
wella77,
Since we don't know the make and model or your computer and operating system or the wireless adapter installed, this will be vague.
How to start Wireless Zero Configuration using Vista/Windows 7
How can I disable wireless configuration services and enable the Windows XP Wireless Zero Configuration services
Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers
Rick
wella77
5 Posts
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April 7th, 2011 02:00
Its Dell laptop, inspiron 1520, with Intel Core 2 Duo CPU T5250 @1.50 GHz . System installed is Windows Vista Home Premium SP2, 32 bit operating system. Im not sure is it useful but whole problem seems to involve network adapter Broadcom 802.11g , dell wirelles wlan card 1390 as well.
Rick, thanks for reply
PudgyOne
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April 7th, 2011 03:00
wella77,
Did you recently install the operating system? If so, did you install the notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start, control panel, device manager, network, your netaork adapter, advanced. Look for antenna diversity. Some modesl have it and some don't. Change it from Auto to Aux.
Rick
wella77
5 Posts
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April 7th, 2011 04:00
its all what i got..whole process stopped and started twice
Host Name:
OS Name: Microsoft© Windows VistaT Home Premium
OS Version: 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Product ID:
Original Install Date: 29/08/2010, 14:42:04
System Boot Time: 07/04/2011, 08:39:00
System Manufacturer: Dell Inc.
System Model: Inspiron 1520
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~1500 Mhz
BIOS Version: Dell Inc. A09, 11/07/2008
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
Total Physical Memory: 2,037 MB
Available Physical Memory: 946 MB
Page File: Max Size: 4,314 MB
Page File: Available: 2,883 MB
Page File: In Use: 1,431 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Hotfix(s): 192 Hotfix(s) Installed.
[01]: {210B16C0-CEBD-4DE9-B474-04A7E8735E16}
[02]: {536FB502-775F-4494-BACE-C02CC90B7A5B}
[03]: {6FC5C4C1-D7AE-44C3-94B7-6424FC3E752F}
[04]: {FB166E7C-8AA6-48C8-B726-1F25BEE7825A}
[05]: {AC76BA86-7AD7-0000-2550-7A8C40000941} -
[06]: {DA256408-A2E7-41A5-8AD6-62ACB86A0FD7}
[07]: {106E7A1C-22DA-42D7-8E74-37772A9C89FB}
[08]: {10B742C2-3AE2-4CE0-A662-E4A6ABE37FEB}
[09]: {172BC6D0-EB9F-4DF6-8384-76FBF824D7A7}
[10]: {2A37E296-756E-43BF-A837-B169D8BF9A4A}
[11]: {5F4B6C81-64E8-4B16-A932-1C444E1BA970}
[12]: {68BD1FAC-1F57-40CF-BD2C-0A2E12F7EFC8}
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[29]: {7E186B48-261B-44DA-991E-81DEF2428370}
[30]: {68E68F3F-A2D3-41B6-B821-2597C8C5BCBB}
[31]: KB971513
[32]: KB971512
[33]: 944036
[34]: KB960362
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Network Card(s): 2 NIC(s) Installed.
[01]: Broadcom 440x 10/100 Integrated Controller
Connection Name: Local Area Connection
Status: Media disconnected
[02]: Broadcom 802.11g Network Adapter
Connection Name: Wireless Network Connection
Status: Media disconnected
wella77
5 Posts
0
April 7th, 2011 04:00
no last thing about system (more memory added) was done around 9 months ago and laptop was working fine.
what i found under network adapters is:
1) broadcom 440x10/100 integrated controller
2) broadcom 802.11g network adapter ( i found antena diversity but there is no AUX option to choose just AUTO)
3) isatap.{AE71B110-09F1-414E-81C4-A7EFE75EF883} (this one is marked with yellow exlamation mark. windows says that this device doesnt work properly coz windows cant load drivers required for this device Code 31) I clicked on "check for solution" but nothing came up then i clicked for "update driver" and after lenghty search i got message that the best driver is already installed (!!!) Microsoft ISATAP Adapter
PudgyOne
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April 7th, 2011 04:00
wella77,
Try running Finding System Information remove your product id and post the rest of the information back here.
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Did you try uninstalling the device in the device manager and restart your computer. If the drivers are on your computer, the new hardware wizard should install it correctly, then the computer is logged in to an unrestricted account.
Rick
PudgyOne
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April 7th, 2011 09:00
wella77,
Please click on the green pencil and remove the product ID numbers, both of them, please.
Your information is...
OS Name: Microsoft© Windows VistaT Home Premium
OS Version: 6.0.6002 Service Pack 2 Build 6002
System Manufacturer: Dell Inc.
System Model: Inspiron 1520
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~1500 Mhz
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
Network Card(s): 2 NIC(s) Installed.
[01]: Broadcom 440x 10/100 Integrated Controller
Connection Name: Local Area Connection
Status: Media disconnected
[02]: Broadcom 802.11g Network Adapter
Connection Name: Wireless Network Connection
Status: Media disconnected
Total Physical Memory: 2,037 MB
Try downloading and installing the
Broadcom 440x 10/100 Integrated Controller and the Dell Wireless 1390 WLAN MiniCard <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
Then downloading Dell QuickSet <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>and installing. You should hopefully see the 1390 wireles adapter appear. The information above does not show that the 1390 adapter is there.
Start, control panel, device manager
Do you see any yellow exclaimination marks or red x's?
What do you see listed under network?
Rick
wella77
5 Posts
0
April 7th, 2011 14:00
i have corrected last message as advised. I will try reinstall everything again but due work commitments i will have to wait till monday :(
Thank you very much for your help Rick .