'Helper101.DLL' is definitely spyware. Go
Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the Virus/Spyware Information and Removal forum where a HijackThis expert can offer advice on how to fix the problem:
I can't install hijackthis on my computer because Windows Explorer won't let me pull up my A drive. The write up you sent me to, Paladin, was really too technical for me---I could get my computer to SAFE mode and that was about it. I have the newest definitons of ad-aware and spybot and they haven't found it. New spyware just keeps poping up though. Any other suggestions? Thanks for your time.
Message Edited by katied912 on 02-27-2005 12:59 PM
The Hijackthis file you downloaded is a zip file. If you can extract the Hijackthis.exe from the zip file (the only file in the zip file) on another computer to a floppy you can run it on the infected PC without Windows Explorer. Click Start - Run and in the entry box type a:hijackthis.exe and press enter.
Beyond that suggestion, you may have to get a professional involved to solve the problem.
_Paladin
795 Posts
0
February 25th, 2005 14:00
katie912,
Helper101.DLL is spyware. I'm surprised Ad-Aware and Spybot did not clean it. Did you update the spyware reference files before you scanned?
See if this writeup helps.
volcano11
2 Intern
•
28K Posts
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February 25th, 2005 14:00
Steve
katied912
3 Posts
0
February 27th, 2005 16:00
Alright--
I can't install hijackthis on my computer because Windows Explorer won't let me pull up my A drive. The write up you sent me to, Paladin, was really too technical for me---I could get my computer to SAFE mode and that was about it. I have the newest definitons of ad-aware and spybot and they haven't found it. New spyware just keeps poping up though. Any other suggestions? Thanks for your time.
Message Edited by katied912 on 02-27-2005 12:59 PM
_Paladin
795 Posts
0
February 27th, 2005 17:00
katied912,
The Hijackthis file you downloaded is a zip file. If you can extract the Hijackthis.exe from the zip file (the only file in the zip file) on another computer to a floppy you can run it on the infected PC without Windows Explorer. Click Start - Run and in the entry box type a:hijackthis.exe and press enter.
Beyond that suggestion, you may have to get a professional involved to solve the problem.