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October 19th, 2003 20:00

Problem with file-sharing

I am running two xp home computers using verizon online dsl and networking them using a wired(cat 5 cables) Linksys Router. I am successfully able to network my dsl connection but not able to access my files and printers from either of my computers. when ever i try it either freezes the my network places window or i get an error message on either of my computers stating:

"\\Hppav1\ is not accessable. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.

The Network path was not found."

I dont no why this is happening but i think it might have to do with an error message i get when trying to setup my network on my dell computer in which i us the option to connected through a network hub which i think my router is? and then as i go through the process at the point where wizard is configuring my computer for home or small office networking (diagram looks like a transfer process) a error message shows up saying:

 

"Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience."

and when i i see what dat this error report contains its says:

Error signature

zAppName : SPOOLSV.EXE szAppVer : 5.1.2600.0 szModName : ntdll.dll

szModVer : 5.1.2600.1217 offset : 0002c32b

and in the techinical informationhe following files are included in the report

C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\WER67.tmp.dir00\spoolsv.exe.mdmp

C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\WER67.tmp.dir00\appcompat.txt

I am not sure if this is the source of the problem but it could be if any body knows how to fix this please help me as my  forum name suggests,

 Thank you

October 19th, 2003 20:00

Dont click on that link i dont no how it got there

795 Posts

October 19th, 2003 21:00

helpmeplease23,

The Spooler Subsystem App error is well known.  See MSKB articles here and here.

To bypass that problem completely, abandon using the networking wizard and configure the LAN manually.  See this site and this site for tutorials.  Make sure the WinXP firewall has been disabled (as well as any other third party firewall) and check in Network Connections that your Local Area Connections have not been bridged to another adapter.  Sometimes the networking wizard bridges the adapters in error (such as bridging an IEEE 1394 adapter and an ethernet network adapter.)  If there is a network bridge, delete it.

October 24th, 2003 17:00

Paladi3n i did went to the microsoft website and tried fixing the spooler it didnt work i didnt have ne extra files in my registry and i also tried manually configuring my network that didnt work either. one thing that is strange is that before all this started to happend i transfered a lot of mp3's through my network after upgrading one of my comps from me to xp and at that time when i was transferring my files from my xp to my new xp (the old me) and my new xp was recognizing my other xp but my other xp wasnt recognizing my new me. i dont think this has ne thing to do wit though. and i still cant access Mshome or my other computer through the network although i still have a internet connection

2 Intern

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12K Posts

October 27th, 2003 22:00

Please use complete words instead of the slang.  Trying to diagnose these problems is difficult at best without trying to decipher slang words.

NE does not equal any.

Have you tried just removing the nertwork components and just reinstalling them?

October 27th, 2003 22:00

I need a solution to my prob if ne one know ne thing please help!

2 Intern

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12K Posts

October 27th, 2003 23:00

October 27th, 2003 23:00

Sorry about the slang... I really dont know how to remove the network components themselves and even if i did  i think would still get a subsystem spooler error which i was unable to fix using Microsoft's website help. but if u know how to remove them and reinstall them please instruct me on how I would go about doing so. THANKS

October 28th, 2003 00:00

i tried going to those websites to resolve my problem but nothing worked. I am really need help i dont no why its doing this , network places wont even show mshome and i keep on getting this error message:  


My Network Places
---------------------------
Mshome is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.

 

Incorrect function.



 

795 Posts

November 10th, 2003 12:00

peggyf1,

More than likely you have to rebuild the network every startup because the wizard is crashing and therefore not ending normally.  You can configure the network manually following the tutorials mentioned earlier in this thread.

If also suggest you download and apply all available Windows Critical Updates, if you have not done so already.  That would include SP1.

Settings for the home and work network may be substantially different.  There are some commercial products available that let you switch back and forth relatively effortlessly.  You can see one at here.

If print jobs are in the queue there should be a printer icon in the WinXP notification area (the system tray in previous Windows versions.)  Double click it and a list of print jobs should display and they can be cancelled.  Without the printer attached this usually takes a minute or two.  However, print jobs in the quque are normally lost when the system is shutdown.

Were you experiencing the symptoms mentioned the the MSKB article you cite?  My D4300 is running NAV 2002 and the IRPStackSize is 11.  I have not experienced any problems.

1 Message

November 10th, 2003 12:00

I am also having this problem.  So far I have tried a number of things and realized that I have more than one problem going on.

There is a registry memory entry that needs to be above 14 in order to share information from one computer to another.  After I reset it, my computers are able to share files. Information about this is in the Microsoft Knowledge Base Article 177078 posted at: http://support.microsoft.com/default.aspx?scid=kb;en-us;177078

Now, everything works, but every time I turn the computer off, I have to rebuild the network.  Every time I rebuild the network, I get the Spooler SubSystem App error. 

I connect to a network at work as well as a home network.  My new working hypothesis is that I have print jobs stuck somewhere that were not able to print from work.  Advice on clearing them would be appreciated.

Peggy F

1 Message

November 14th, 2003 16:00

I've spent over 20 hours on this. I went through the detailed instructions on this twice. I increased the IRStack to 50 and finally eliminated the Spooler error but I still couldn't share. Then I disabled the LAN connection. (right click and click disabled). Then I reenabled it and made sure the internet connection firewall was not checked (properties, advanced options).

 

Finally it is working. I hope it stays that way.

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