23 Posts

December 4th, 2003 18:00

Check out MS knowledge base article# 293077

http://support.microsoft.com/default.aspx?scid=kb;en-us;293077

 

Might help

December 4th, 2003 18:00

You may be experiencing a conflict with third-party filter drivers, such as backup programs, virus scanning programs, and disk utilities. Try disabling (or uninstalling) any such item first... then try installing your card again. You may even have a hardware conflict (although a lot less likely), and may need to use an entirely different brand of wireless NIC card. Alas, this can be such a tedious task... wireless networking... or should I say wireless "not working". Good luck my friend. talustheelder@hotmail.com.

Talus.

5 Posts

December 4th, 2003 21:00

Thank you both for your ideas.

 

I have un-installed all the 3rd party software I can think of - still not working Is it worth doing a format & reinstall or should I just go for a replacement?

December 14th, 2003 02:00

I had a similar problem on Win2K. Blue screen after I installed the Netgear adapter. I worked on it with the Netgear people for a day. I tried many things, including rebuilding Win2K. Final answer: when I first installed the Netgear software and driver they interacted badly with my firewall software (no instructions in the installation process to disable firewalls). Afterward, my driver was corrupted no matter how many times I thought I was uninstalling it and installing a new driver. The uninstall process did not uninstall the driver even though I checked the listing of driver installed under Add/Remove hardware. So whenever I thought I was einstalling the driver the installation did not replace the corrunpted driver.

 

You must make sure that you completely unistall the corrupted driver. In my case I found a radio button in Add/Remove hardware that asks to list hidden drivers. When I set it I found the Netgear driver. After I completely uninstalled it and installed a new driver the problem went away.

88 Posts

December 15th, 2003 00:00

Hello. My suggestion would be take the netgear and throw is away. It is trash. I tired them once and could not get it to work. I also spent hours and hours with their usless tech support. They were rude, useless foreigners who need to go back to their own country. I took my junk back and got a refund and bought Linksys and had NO problems at all. I have the router and 2 adapters. Excellent product and tech support. Worth the $.

1 Message

December 26th, 2003 19:00

I don't remember the error code but I found that the WG511 card wouldn't work unless I removed EVERYTHING that windows loaded when I first installed the card. Netgear clearly stated to install the software (drivers) before putting the card in the slot. I didn't follow directions and it cost me some time. Everything works now. Hope this helps......

2 Intern

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229 Posts

January 4th, 2004 10:00

Def install the drivers and software before inserting the card.  Also make sure the card is the latest Hardware Revision and make sure you have the latest drivers/software off the internet installed (if possible).  After all this is done, then insert the card and let the drivers finish installing. 

Before buying any networking products from Linksys, Netgear, Dlink or whoever ALWAYS make sure that you are buying the latest hardware revision (latest version) of the product.  Dlink clearly marks its H/W Rev. on the back of the product box in the lower left hand corner. As far as Linksys & Netgear the boxes look different with new revisions and some codes on the boxes change.

Message Edited by i8000_coastal on 01-04-2004 07:45 AM

5 Posts

January 5th, 2004 05:00

For what it's worth...

I eventually decided to bite the bullet, since the supplier was of the opinion that I couldn't return the card for a replacement - as it had been "opened" - and they don't operate a "try before you buy" policy. I know I could have spent time arguing the point, but what the heck... I'd got nothing better to do anyway! ;)

I did a complete format and reinstall of XP - making sure that the card was in situ when setting up the OS. I figured that at least this way, XP would know that there was something there, even if it didn't know what it was.

When set up, the very next thing I did was install the drivers for the NetGear card, and (not unsurprisingly) it worked first time.

The previous installation, although quite new - about a week or so - had differed in that the NetGear card was the last thing to be added. For reasons which I won't go into now, I had already set up the internal adaptor, plus a NetGear FA411 wired card - along with several other PCMCIA devices. I guess that it was just some kind of unresolvable "device overload" problem which caused me the grief.

 

Hope this helps someone....

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